Microsoft 365 Productivity Trainer

Ccs•Dallas, TX

1d•Onsite

About The Position

We're looking for a hands-on Microsoft 365 Trainer and Adoption Consultant to help our workforce use collaboration and productivity tools with confidence. This role centers on practical enablement across Teams, SharePoint, OneDrive , and the broader M365 ecosystem — with growing focus on Copilot skills as the platform evolves.

Requirements

Bachelor's degree or equivalent experience in information systems, business, technology enablement, or a related field
5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 tools in a corporate environment
Deep, practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across M365
Comfort coaching on Planner, Loop, Outlook, Bookings, and related apps
Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium)
Strong public speaking and live facilitation skills across virtual, hybrid, and in-person settings
Ability to design clear, reusable learning materials and quick-reference guides
Consultative mindset — able to diagnose needs and coach teams toward better ways of working
Strong written communication, stakeholder management, and multitasking ability

Nice To Haves

Instructional design, eLearning, or video creation experience
Formal change management training (Prosci/ADKAR or similar)
Experience supporting champion programs or communities of practice (e.g., Viva Engage)
Large enterprise experience across multiple business units
Microsoft certifications in M365, Teams, SharePoint, or OneDrive
Experience coordinating with vendors or Microsoft product teams on enablement content

Responsibilities

Design, update, and deliver live virtual classes and workshops on M365 productivity topics. Facilitate demos, Q&A, and follow-up resources.
Provide hands-on coaching through individual consults and small-group support. Advise on SharePoint site ownership, permissions, document collaboration, and adoption best practices.
Stay current on Microsoft 365 releases, assess training impacts, and coordinate with product/technical teams on escalations.
Build and maintain facilitator guides, quick-reference guides, one-pagers, and curated resources.
Support adoption campaigns, Viva Engage communities, and champion-style enablement programs.
Manage class schedules, registrations, Planner tasks, and attendance/feedback metrics.