Sr. Microsoft 365 Platform Engineer

kate spade new york•New York, NY

About The Position

Tapestry is seeking a Sr. Microsoft 365 Platform Engineer to strengthen and scale our Microsoft 365 support and engineering capabilities. This role will serve as a technical leader within the M365 ecosystem, providing expert-level support, driving governance and security best practices, and partnering closely with business stakeholders to enable productivity and collaboration across the organization. The Sr. Microsoft 365 Platform Engineer will play a critical role in shaping the M365 roadmap, ensuring platform stability, improving adoption, and delivering a high-quality support experience. This position is key to maintaining continuity, advancing our data governance posture, and evolving our support model to meet growing business needs.

Requirements

7+ years of experience in IT, with 5+ years of hands-on Microsoft 365 engineering experience.
Deep expertise across core M365 workloads (Exchange, SharePoint, Teams, Entra ID, Intune).
Strong understanding of identity, authentication, conditional access, and modern endpoint management.
Proven experience designing and implementing governance, compliance, and security controls in M365.
Demonstrated ability to lead complex technical initiatives and influence platform strategy.
Excellent communication skills with the ability to translate technical concepts for non-technical audiences.

Nice To Haves

Microsoft certifications (e.g., Microsoft 365 Enterprise Administrator Expert, Security Administrator, or equivalent).
Experience with PowerShell automation and Power Platform (Power Automate, Power Apps).
Experience supporting enterprise-scale M365 environments.
Prior experience acting as a technical lead or senior escalation point.

Responsibilities

Serve as the senior technical authority for the Microsoft 365 platform, including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), Intune, Purview, and Power Platform.
Design, implement, and maintain scalable M365 solutions aligned with security, compliance, and governance standards.
Lead complex troubleshooting efforts and provide Tier 3/4 escalation support for M365-related issues.
Proactively identify platform risks, performance issues, and opportunities for optimization.
Define and enforce M365 governance models, including data lifecycle management, retention policies, sensitivity labels, and access controls.
Partner with Security, Legal, and Compliance teams to ensure alignment with regulatory and organizational requirements.
Improve and maintain the organization’s data governance and information protection posture using Microsoft Purview and related tools.
Contribute to and help execute the long-term M365 roadmap, aligning platform capabilities with business objectives.
Evaluate new Microsoft features and services, making recommendations for adoption and rollout.
Drive standardization and best practices across collaboration, identity, and endpoint management.
Act as a trusted advisor to business users and IT stakeholders, providing clear guidance and solution-oriented recommendations.
Deliver responsive, high-quality support while balancing operational needs with strategic initiatives.
Collaborate with Service Desk and other IT teams to improve support processes, documentation, and knowledge transfer.
Provide technical guidance and mentorship to engineers, administrators, and support staff.
Develop and maintain technical documentation, standards, and runbooks.
Support training and enablement efforts to increase adoption and effective use of M365 services.