Microbiology Clinical Laboratory Supervisor, Evening

Mass General Brigham•Boston, MA

3d•$43 - $50•Onsite

About The Position

Under the general direction of the Laboratory Managers and Medical Director, the Microbiology Clinical Laboratory Supervisor is responsible for staff orientation, training, competency assessment, and daily supervision of personnel. The role supervises technical, clerical, and service employees; coordinates staff duties and priorities; assists technologists with technical problems and interpretation of results; and ensures timely completion of laboratory work. It also oversees inventory and supplies, maintains standard operating procedure manuals and required records, and ensures compliance with safety and laboratory quality policies. The supervisor ensures staff follow procedures for specimen handling and processing, test analysis, reporting, and recordkeeping; perform proficiency testing consistently with patient testing; document quality control, calibration, and maintenance activities; and follow corrective action procedures when test systems fail to meet performance standards. The role also helps identify and address issues that could affect test performance or reporting, documenting corrective actions as required.

Requirements

Bachelor's degree in Medical Technology, or a bachelor's degree in Laboratory Sciences and a certificate or diploma in Clinical Laboratory Sciences.
Medical Technologist (ASCP) credential required; listed credentials include MLT, MT, MLA, and Histologists through the ASCP Board of Certification.
Three to five years of laboratory experience required.
Practical and theoretical knowledge of tests and procedures sufficient to review findings and advise and direct subordinates.
Advanced analytical skills and judgment, including the ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
Understanding of computer technology and its application to analytical procedures and quality control.
Comprehensive understanding of laboratory equipment, including its operation, maintenance, and repair, and of analytical techniques.
Ability to work independently, evaluate situations, and act appropriately.
Detailed knowledge of applicable federal, state, and accreditation requirements.
Ability to multitask in a fast-paced environment and advanced computer skills.
Comprehensive understanding of test principles, equipment operation, and computer system operations.
Ability to make appropriate decisions and develop and complete follow-up actions in conjunction with laboratory leadership.
Ability to provide direction and guidance as a senior team member to less experienced technologists.
Careful attention to detail and ability to adhere to written protocols and communicate identified issues to laboratory leadership.
Ability to work as a team member.
Excellent interpersonal skills and ability to interact professionally and effectively with physicians, hospital personnel, employees, and patients.

Nice To Haves

One to two years of supervisory experience preferred.

Responsibilities

Provide daily supervision of technical, clerical, and service employees.
Plan, organize, delineate, and schedule laboratory staff duties and responsibilities in conjunction with Laboratory Managers.
Assist other technologists with technical problems and interpretation of results as needed.
Determine laboratory work priorities and ensure timely completion of work.
Order and maintain appropriate inventory levels of laboratory supplies.
Maintain manuals for Standard Operating Procedures and required records and reports.
Ensure staff adhere to safety policies and procedures.
Conduct staff orientation, training, and competency assessments.
Ensure staff follow procedures for specimen handling and processing, test analyses, reporting, and maintaining patient test result records.
Ensure proficiency testing samples are tested in the same manner as patient samples and that the relevant records are maintained.
Ensure staff follow laboratory quality control policies and document quality control, calibration, and maintenance activities.
Ensure established corrective action policies and procedures are followed when test systems do not meet acceptable performance levels.
Ensure staff identify problems affecting test performance or reporting, correct them when appropriate, or promptly notify the appropriate laboratory leadership or consultant.
Document corrective actions taken when test systems deviate from established performance specifications.