Micro-Credential Program Specialist II

Iowa State University•Ames, IA

10d

About The Position

The Center for Excellence in Teaching and Learning is hiring a Micro-Credential Program Specialist II to support Iowa State University's expanding micro-credential initiative. The position supports the development, implementation, administration, and continuous improvement of non-credit and credit-bearing micro-credentials and digital badges. It serves as a central resource for faculty, staff, and program partners by coordinating project workflows, managing digital credential operations through the Accredible platform, supporting communications and outreach, and maintaining program data and reporting processes. The successful candidate collaborates with university stakeholders to facilitate micro-credential development and approval, administer digital credentials, create and maintain program resources and training materials, support marketing and promotional initiatives, and analyze program metrics to inform decision-making and program enhancement. The role requires strong organizational, communication, project coordination, and technology management skills, as well as the ability to manage multiple priorities collaboratively. This is a full-time, 12-month position with a two-year fixed term, ending January 3, 2029. Renewal may be possible depending on future funding.

Requirements

Bachelor's degree.
Two years of related experience.
Strong organizational, communication, project coordination, and technology management skills.
Ability to manage multiple priorities in a collaborative environment.
Legal authorization to work in the U.S. on an ongoing basis without sponsorship; immigration sponsorship is unavailable.

Nice To Haves

Experience with project management and workflow tools to coordinate processes.
Experience developing promotional materials or program communications using Adobe Creative Suite.
Understanding of workforce development, skills-based hiring, labor market research, and trends.
Familiarity with micro-credentialing and digital badging.
Previous experience working in a higher education setting.

Responsibilities

Coordinate micro-credential proposals, development projects, approvals, revisions, and implementation activities.
Administer and maintain the university's digital credentialing platform, including issuing digital badges and micro-credentials.
Partner with faculty, staff, and university stakeholders to support program development and operations.
Create and maintain program communications, training resources, web content, and outreach materials.
Conduct workforce and industry research to inform micro-credential development and alignment with in-demand skills.
Track, analyze, and report program performance data, learner engagement, and credential outcomes.
Identify opportunities to improve processes, workflows, and operational efficiencies.
Represent the micro-credential program through presentations, workshops, meetings, and outreach activities.