MHT - Hospital

BEACON BEHAVIORAL SUPPORT SERVICES•Bunkie, LA

About The Position

The Mental Health Technician supports Beacon Behavioral Health’s Mission, Vision, and Core Values and upholds its 5 Commandments for Exceptional Customer Service. The position helps maintain a safe, therapeutic milieu, supports patient care and therapeutic interventions, documents patient observations and significant events, and performs related clerical and other assigned duties. The role requires effective teamwork, sound prioritization, constructive responses to stress and feedback, and professional interactions with patients, families, and internal and external customers. Day shifts (7 AM–7 PM) and night shifts (7 PM–7 AM) are available.

Requirements

High school graduate or GED.
Ability to tolerate high-stress and high-volume work.
Good physical and mental health, evidenced by a warm, empathic attitude.
Respect for the dignity and worth of others and a high sense of personal integrity.
Ability to work under close supervision amid distractions and demanding patients, and to follow verbal and written instructions.
Ability to satisfy requirements for Healthcare Provider CPR and Crisis Intervention Prevention (CPI).
Ability to speak English and communicate effectively.
Ability to stand for long intervals.
Dexterity to participate in physical restraint of patients when necessary.

Nice To Haves

One year of experience in a mental health care setting, preferably as a Mental Health Technician or Certified Nursing Assistant.
Education in a mental health-related field may be substituted for experience.

Responsibilities

Support and implement Beacon Behavioral Health’s Mission, Vision, and Core Values, and uphold its 5 Commandments for Exceptional Customer Service.
Carry out routine and assigned tasks within the Beacon program as part of the team.
Help maintain a safe and therapeutic milieu by monitoring compliance with program rules, assisting with security, and supporting the team in controlling patients who exhibit unacceptable behavior.
Document patient departures from the program, including transportation to and from the program, as well as significant occurrences, observed behavior, vital signs, and observation findings for assigned patients as required by the professional nurse.
Recognize the impact of group contagion and assist with therapeutic interventions.
Assist clinicians with patient care tasks and therapists with therapeutic interventions.
Perform clerical duties supporting Health Information Management, Intake, the Administrative Assistant, Clinic Manager, and Administrator.
Perform other duties and special projects as required.
Display flexibility, help others, identify and offer solutions to problems, and demonstrate foresight and customer sensitivity.
Complete assignments efficiently within established time restraints and procedural guidelines.
Organize and prioritize work cost-effectively while conserving resources.
Deal constructively with stress and use appropriate customer etiquette with patients, families, and people making inquiries.
Offer and accept constructive feedback and respond appropriately to direction.
Work positively with internal and external customers.
Be punctual and adhere to the attendance policy.