Mgr Visual Design

Reed Technology • Home based-Florida, FL

8d • $118,300 - $219,800

About The Position

A Manager in Visual Design manages people with significant creative responsibilities and in addition articulates the visual design strategy and principles to the business. She/he determines the visual design toolkit. She/he leads the training of the visual design team and is responsible for hiring.

Requirements

• 8 years of experience
• Bachelors or Masters degree in a design subject (Psychology, UX, HCI, Product Design, Design, Graphic Design, etc discipline) is preferred, but not required.

Responsibilities

• Rallies the cross functional team around customer needs and processes needed to refine them.
• Has an in-depth understanding of customer use cases.
• Maintains close contact with customers to gain a sense for where the market is moving and to draw insights among multiple external events.
• Understands competitors and regulatory environment.
• Segments markets and understands needs of those sub-segments in greater detail.
• Identifies if we have the right people in the right places to solve problems.
• Leverages the team to identify different creative solutions.
• Considers the problem from a number of angles.
• Oversees the collection of feedback from users, other designers and stakeholders.
• Oversees the testing of solutions to check it solves the problem.
• Presents design learning to stakeholders to guide future projects.
• Leads the User-Centred visual design process, making sure the team follow consistent steps.
• Facilitates workshops for stakeholders to give feedback on design work.
• Represents visual design on cross-functional working groups.
• Has sign off / governance of visual design team output.
• Is in close collaboration with the UX Research Manager I to ensure alignment.
• Is in close collaboration with the UX Design Manager I to ensure alignment.
• Oversees team in the collection of data from analytics packages, customer insight or other sources to understand context of design work.
• Proactively uses data to establish key metrics for team.
• Identifies gaps where data is needed and works with business to fill them.
• Regularly oversees the testing of design work.
• Ensures team iterates work based on testing and data analysis.
• Uses data to inform testing future strategy.
• Has an excellent knowledge of the tech stack of the organisation.
• Coaches junior designers in technical skills.
• Identifies need for training in technical skills by team and organises training.
• Understands full capabilities of design software (Adobe, Sketch) and oversees its use by the team.
• Negotiates licences to design software for team.
• Takes ownership of own development and career
• Initiates regular conversations with manager, coach or mentor regarding self-development
• Learns from success and failures
• Understands what is required by the business to be successful and maps development plan accordingly
• Looks to build challenges into current assignments
• Utilises formal and informal networks effectively
• Identifies and highlights new trends, potential problems and opportunities early
• Effectively coaches others on how to analyze information to solve problems
• Encourages and coaches others to seek alternative ways to solve complex problems
• Actively contributes to team culture of innovation
• Focuses innovative effort on highest impact issues and areas
• Is willing to take calculated risks
• Learns quickly from success and failure and effectively applies learning
• Encourages and supports others to share new ideas
• Provides clear instructions and direction to others
• Is able to both actively listen to and effectively question to understand another’s viewpoint
• Helps others understand situations by communicating business context
• Promotes a high level of cooperation between all members of the work group
• Achieves objectives requiring a high level of cooperation from people in other parts of the organisation
• Keeps team informed of all relevant information affecting the organisation, team members and their work
• Takes the lead in resolving conflict within a work group
• Looks for ways for team to work with other teams and divisions
• Balances “getting results” with a concern for others’ needs
• Is in touch with issues and concerns of individuals within the work group
• Initiates contact with other teams or divisions to build relationships that enhance the business results
• Is trusted by members of work group and across the organisation
• Adds value to the relationship
• Manages conflict within work groups

Benefits

• annual incentive bonus
• country specific benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager