Mgr, Third-Party Wealth Operations

TIAA•Frisco, TX

17h•Onsite

About The Position

Third-Party Wealth Operations is responsible for servicing Third-Party Advisors who work with TIAA institutional and individual clients in support of the distribution of TIAA products and services. The Third-Party Wealth Operations role is primarily responsible for managing various aspects of the TIAA advisor platform and how we integrate that into the day-to-day operational support of Third-Party Advisors. In addition, the Third-Party Wealth Operations role plays an important role in developing, maintaining, and monitoring processes and our control environment to minimize business risks.

Requirements

5 or more years of experience in a client facing role within financial services
Should have Series 6 or 7; Series 63 and State Life and Health Insurance
3 or more years of experience in Data Analytics

Nice To Haves

7+ years of experience in a client facing role interacting with internal and external relationships
3 Years of experience in operations and process management
Experience working with Registered Investment Advisors (RIA) and Broker Dealer (B/D) Regulatory Environment
Exceptional communication skills and client influencing ability
Ability to make accurate decisions and act independently

Responsibilities

Work directly with Third Party Advisors by providing the necessary operational and practice management support required to facilitate the distribution of TIAA’s products and services on our platform.
Support the activities of the Advisor Desk and Relationship Management team by providing subject matter expertise on our infrastructure and operational processes in order to broaden the distribution of TIAA products and services through Third Party Advisors.
Act as the SME for certain operational processes by developing, implementing, managing, and maintaining standard operating procedures for both plan level consultants and participant level advisors.
While the role may be focused on a particular aspect of operations at the plan or participant level, the individual will be required to develop a broad working knowledge of all operational aspects of the business.
Manage and monitor certain aspects of our controls built into our infrastructure and processes to ensure that we are minimizing risks associated with the business being conducted by Third Party Advisors on our platform.
Support special initiatives and projects to ensure the ongoing health and development of our Third Party Advisor platform.