Mgr, Product Owner

Lam ResearchFremont, CA
$125,000 - $270,000Hybrid

About The Position

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Product Owner Manager within the Product Management & Experience (PME) team is a senior Product Owner who combines strong product ownership with people leadership. This role continues to directly operate within a defined PO execution scope while also coaching, developing, and supporting a group of Product Owners who operate independently across distinct product surfaces. Acting as a force multiplier for PO quality and consistency, the PO Manager relies on clear signals, sound judgment, and lightweight mechanisms to support their team. The ideal candidate brings deep PO craft credibility, prior direct people management experience, a continuous improvement mindset, and the confidence to work with matrixed stakeholders across engineering, UX, product management, and leadership levels.

Requirements

  • Technical background - A degree in Computer Science, Engineering, related field, or equivalent practical work experience; advanced degree is a plus but not required.
  • 8+ years of experience as a Product Owner or Product Manager, with substantial hands-on responsibility for backlog ownership, prioritization, and execution for engineering teams.
  • 2+ years of direct people management experience, including coaching, performance feedback, and ongoing development of individual contributors.
  • Experience delivering enterprise software, B2B products, or data / analytic product platforms in complex organizational environments.
  • Strong understanding of Agile methodology and supporting frameworks with ability to apply them pragmatically in real delivery environments.
  • Demonstrated ability to operate as a player-coach, balancing personal PO execution with people leadership responsibilities.
  • Proven effectives working with matrixed stakeholders across multiple business users, product management, engineering, UX, and leadership.

Nice To Haves

  • Experience with Jira, or other requirement management software
  • Advanced Agile or scaling frameworks certification
  • Exposure to Objectives and Key Results (OKR) framework

Responsibilities

  • Act as a practicing Product Owner by translating product strategy and business intent into clear priorities, actionable backlogs, and delivery outcomes within a defined execution scope.
  • Create and maintain high‑quality backlog artifacts—including user stories, acceptance criteria, and supporting requirements—to enable efficient, low‑ambiguity execution by engineering teams.
  • Lead metrics‑driven prioritization and tradeoff decisions, ensuring daily execution aligns with broader product and business goals.
  • Serve as the primary execution decision‑maker, providing timely clarification and resolving ambiguity for engineering and design partners.
  • Proactively identify risks, dependencies, and blockers, determining when to intervene directly versus when escalation is necessary.
  • Manage, coach, and develop Product Owners through regular feedback, performance management, and support for skill growth and role mastery.
  • Ensure consistency and quality across independently operating Product Owners using lightweight governance, sound judgment, and exception‑based intervention rather than continuous oversight.
  • Partner with product management, engineering, and UX leadership to surface systemic issues, align expectations, and continuously improve Product Owner practices across the organization.

Benefits

  • At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
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