Mgr Org Development - RR Training

BNSF Railway • Overland Park, KS

23h • Onsite

About The Position

Be part of a team that values safety, diversity, and excellence. We are one of the largest U.S. railroads transporting the nation’s freight across 28 western states and 3 Canadian provinces. As a member of our team, you will play a role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world. We are committed to a culture where all employees are included, belong, and have equal opportunity to achieve their full potential. Come make a difference with us! Learn more about BNSF and our Benefits.

Requirements

• Bachelors degree and/or 4+ years' experience leading/developing training solutions preferred.
• Project management experience strongly preferred.
• Vendor management experience, preferably in instructional design or performance improvement preferred.
• Ability to develop and use metrics in the planning, implementation, managing and evaluation of processes and services.
• Ability to create training materials designed to be easily understood by every level of employees with actionable objectives to drive safe and consistent behaviors.
• Critical thinking, strong negotiation, interpersonal and communication (verbal and written) skills.
• Strong analytical, communication, computer, and organizational skills are required.
• Experience should include time-management skills.
• Problem solving skills, people skills, and multi-tasking skills to work through the varied initiatives in a timely and effective manner to include.
• Ensure quality of course materials and direction of projects and strategic initiatives.
• Ability to maintain positive working relationships with individuals at all levels of the organization, including working difficult issues within and across departmental boundaries; maintaining a positive outlook and motivating individuals and teams to higher levels of achievement by creating enthusiasm, a feeling of investment, and a desire to excel.
• A strong drive for results and sense of urgency necessary for success in a fast-paced, multi-faceted environment.

Nice To Haves

• Railroad operations knowledge beneficial.
• Proven experience creating, reviewing, and implementing training materials designed to support safe, consistent, and effective employee performance.
• Experience with Articulate 360 applications.
• Utilize Articulate 360 (Storyline, Rise, Review, and related tools) to develop, review, test, and implement courseware while ensuring compliance with instructional design standards and business requirements.
• Experience with V1/Agility/GitHub to closely monitor status of projects and deliverables.
• Advanced proficiency in Microsoft Office Suite with preferred proficiency in Power BI and Microsoft Copilot.

Responsibilities

• Work with internal customers to assess training needs, define appropriate solutions, evaluate budgets, and oversee project deliverables.
• Liaison with multiple departments to ensure smooth implementation of courseware and related deliverables.
• Manage course vendors, timelines, deliverables, and overall quality within contracted budgets.
• Creatively grow the scope of training to capitalize on emerging technologies and industry practices.
• Work with customer departments to assess training needs, define appropriate solutions, evaluate budgets, and oversee project deliverables.
• Manage pre-vendor processes: analyses, RFPs, bid evaluation, vendor selection, etc.
• Select, onboard, and manage vendors.
• Document all projects in digital.ai.
• Ensure templates, design standards, and other contracted specifics are observed; review/approve all deliverables prior to implementation.
• Meet with content owners, SMEs, support department contacts, and other business representatives to orchestrate implementation.
• Monitor project and department spend vs. plan, escalate issues to the Instructional Design manager and stakeholders.
• Support train-the-trainer, pilots, and other implementation activities.
• Use and maintain digital.ai to closely monitor status of projects and deliverables.
• Maintain monthly budget and forecasts for RFPs and active projects.
• Review courseware to ensure quality standards, template compliance, SharePoint process compliance, etc.
• Approve milestone documents, including design documents, storyboards, drafts, etc.
• Actively promote and foster diversity within the work environment by building on differences among people as a way to promote new ideas and thinking and treating others with dignity and respect.

Benefits

• An industry-leading 401(k) and renowned Railroad Retirement program.
• A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
• Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
• Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
• Access to discounts on travel, gym memberships, counseling services and wellness support.
• Annual bonus (Incentive Compensation Program).
• Generous leave / time off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager