Mgr, Marine HR & Payroll

CMA CGM • Arlington, VA, VA

2d • $76,326 - $127,210 • Onsite

About The Position

The Marine Personnel, Process Performance, and Payroll Manager is responsible for overseeing vessel manning, payroll operations, and operational performance management for the U.S. Flag fleet. This role ensures compliance with maritime regulations, collective bargaining agreements, payroll requirements, and company policies while leading continuous improvement initiatives across crewing and payroll functions. The position manages staffing, payroll administration, workforce analytics, KPI development, process optimization, and team performance to support operational excellence and cost-effective fleet operations.

Requirements

• 2–5 years relevant experience in crewing or vessel operations required
• 2-5 years’ experience managing a team of employees.
• Experience with shipboard officers and union environment required.
• Proficiency in computer skills and Microsoft Office
• English fluency required
• Knowledge of Coast Guard regulations, collective bargaining agreements, and vessel operations

Nice To Haves

• Maritime experience and maritime legal background preferred.
• Expertise in LEAN, RCA, Failure Mode, and Effects Analysis (FMEA); LEAN Six Sigma certification a plus
• At least 3 years using LEAN and quality problem-solving techniques is preferred.
• Bachelor’s Degree
• Bachelor’s degree in Engineering or quality with an emphasis on continuous improvement

Responsibilities

• Ensure compliance with the company’s Integrated Management System (IMS), as well as all relevant rules and regulations.
• Perform duties in alignment with the company’s quality, health, safety, security, environmental, and ethics policies.
• Provide support and coaching to departments to enhance root cause analysis and problem-solving capabilities.
• Ensure proper application of problem-solving techniques across all relevant processes.
• Schedule and conduct regular review meetings to monitor progress and address issues.
• Lead working groups as assigned to address specific operational needs.
• Define, track, and communicate relevant performance indicators associated with department operations.
• Oversee daily operations related to vessel manning, including direct supervision of company crewing specialists.
• Develop, manage, and implement policies and procedures for the crewing department.
• Ensure compliance with documentation and regulatory requirements for all seagoing staff.
• Maintain appropriate manning levels to meet operational needs, ensuring compliance with Safe Manning Requirements, collective bargaining agreements, licensing, and other necessary qualifications.
• Coordinate travel arrangements for assigned relief and departing crew, focusing on optimal costs and logistics.
• Review and verify seafarer qualifications, ensuring that all necessary copies are maintained in personnel files.
• Provide departmental support for crewing issues outside regular working hours.
• Maintain effective working relationships with internal and external stakeholders.
• Identify and recommend solutions for current and anticipated short-term workforce challenges.
• Function as the primary point of contact for all crewing-related matters.
• Manage rotation planning for senior management team (SMT) officers, in coordination with Fleet Superintendents and Crewing Specialists.
• Serve as the Designated Employee Representative (DER) under the Company’s Drug and Alcohol Policy program.
• Keep the Director of Labor Relations updated and fully informed about all exceptional cases.
• Submit exemption requests to the Director of Labor Relations in cases of procedural deviation.
• Administer the company’s online Computer Based Training platform and oversee evaluation processes according to IMS procedures.
• Conduct other tasks assigned by the Director of Labor Relations.
• Maintain a long-term crew relief plan, including Top Four.
• Confirm proposed seafarers meet mandatory requirements—crew documentation and rank-specific training—before system approval.
• Oversee the planning and allocation of vessel crew assignments.
• Maintain the Ship’s Crew Management System by accurately inputting and updating crew information as required.
• Submit recommendations for SMT replacements to vessel Superintendents and the Fleet Director for review.
• Coordinate all crew logistics, including repatriation, ensuring they are executed correctly and in a cost-efficient manner.
• Keep Fleet Superintendents and AML senior management informed of exceptional cases.
• Manage assigned projects and activities.
• Supervise the Crewing team (about three employees).
• Supervise the Payroll team (about three employees).
• Oversee end-to-end payroll operations for all US Flag seagoing personnel.
• Ensure timely and accurate processing of wages, overtime, bonus payments, leave balances, travel-related compensation, and contractual entitlements.
• Ensure compliance with collective bargaining agreements, payroll policies, labor regulations, and applicable tax requirements.
• Review and approve payroll transactions and resolve escalated payroll discrepancies.

Benefits

• Performance-based bonuses
• Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED