Mgr, Growth Operations

Horizon Healthcare Services•Newark, NJ

About The Position

Supports executive-led selling efforts and helps scale and operationalize NovaOne’s enterprise growth engine. Position will lead a small team and focus on pipeline management, BANT qualification, meeting generation, forecasting discipline, CRM excellence, enterprise sales coordination and process optimization. This role is ideal for a highly organized, process-oriented growth leader who thrives in fast-moving environments and understands how to build pipeline discipline, qualification rigor and enterprise sales operating cadence.

Requirements

High School Diploma or GED required.
5–10 years of experience in SaaS product sales, healthcare technology, enterprise sales operations, revenue operations, business development.
Experience supporting enterprise or consultative sales motions.
Demonstrated experience implementing sales process discipline and forecasting rigor.
Demonstrated ability to design and operate effective lead scoring models and to keep them current.
Deep, hands-on Salesforce expertise — able to build, update, and share reports; send emails and pull reports on email sends; track and update prospect activities; and build both a pipeline and a funnel that show where each prospect sits.
Strong understanding of CRM systems and pipeline management.
Practical experience leveraging AI tools for prospecting, research, and personalized outreach.
Excellent organizational and project management skills.
Strong communication and executive coordination skills.

Nice To Haves

Bachelor’s degree preferred or relevant experience in lieu of a degree.
Prior experience with LinkedIn Sales Navigator and ZoomInfo (so onboarding to our prospecting stack is faster); experience with HubSpot is a plus but not required.

Responsibilities

Manage and maintain a high-quality enterprise sales pipeline.
Implement and enforce BANT qualification processes.
Drive CRM accuracy, hygiene and forecasting discipline.
Create operational cadence for pipeline reviews, opportunity progression, follow-up management and sales reporting.
Ensure all opportunities are progressing efficiently through the funnel.
Build, maintain, and continuously refine a lead scoring model in Salesforce; own accountability for keeping lead scores and funnel stages current so leadership always has a clear, real-time view of where every prospect sits.
Leverage AI tools to accelerate prospecting, research, account targeting, and personalized outreach at scale.
Proactively bring new ideas to the team — new lead sources, prospecting tools and software, and potential partners — to expand pipeline and improve conversion.
Deeply understand the NovaOne brand — how we position ourselves, who we sell to, and what our buyers care about — and translate that into personalized, buyer-specific conversations.
Partner closely with Marketing to convert inbound and outbound campaigns into qualified enterprise meetings.
Coordinate strategic outreach and follow-up efforts.
Support conference and event lead conversion.
Increase the volume and quality of executive-level meetings for growth leadership.
Support enterprise deal orchestration and account strategy.
Manage timelines and coordination across sales, marketing, clinical, product and legal.
Prepare briefing materials and opportunity summaries for executive meetings.
Partner with Marketing Operations on lead flow and campaign performance.
Collaborate with Client Success on account transition processes.
Support leadership with forecasting, reporting, and growth analytics.
Directly manage junior growth team members.
Coach and support development of enterprise sales process discipline.
Reinforce operational rigor and accountability across the growth organization.