Mgr Executive Office Operations

MultiCare Health System•Tacoma, WA

7d•Onsite

About The Position

The Executive Office Operations Manager is responsible for the streamlining and elevating daily operations, systems, and standards that support the Corporate Executive Office and Executive Administrative Services. The role ensures that executive workflows, communications, calendaring, and administrative processes are efficient, consistent, and aligned with department and/or organizational priorities. This leader oversees Executive Assistants (EAs), manages and drives continuous process improvement in the enterprise wide executive administrative services. This role strengthens the effectiveness, consistency, and operational rhythm of the Executive Corporate Office by ensuring seamless coordination, high quality administrative support, and disciplined follow through on department priorities. This role partners closely with the Chief of Staff and President’s Executive Assistant, and the broader administrative team to create a well run, well supported corporate executive environment.

Requirements

10+ years supporting C suite executives
At least 5+ years supervisory experience
3+ years of performance metrics, process improvement or lean techniques experience
Bachelor’s degree required, MBA preferred
PMP certification preferred
Proven experience in executive and corporate office operations, administrative leadership, or Chief of Staff–adjacent roles.
Very strong organizational, communication, and project management skills.
Demonstrated ability to lead administrative teams and implement standardized processes.
High level of discretion, judgment, and professionalism.
Ability to manage multiple priorities in a fast‑paced, high‑visibility environment.

Nice To Haves

MBA preferred
PMP certification preferred

Responsibilities

System Executive Office Leadership & Operations Provide day‑to‑day operational leadership for the System Executive Office in partnership with the Chief of Staff, ensuring high‑quality executive support, efficient workflows, and alignment with organizational priorities.
Executive Administrative Team Management Lead, coach, and develop the Executive Assistant team by setting clear performance expectations, aligning workloads, strengthening communication, and ensuring consistent, high‑quality administrative support across executives.
Executive Calendar, Planning, & Executive Office Business Rhythm Oversight Maintain oversight of executive and corporate calendars, conduct regular calendar audits, coordinate executive scheduling and briefings, and ensure effective planning and follow‑through on annual business rhythms, priorities, and commitments.
Standards, Systems, & Administrative Excellence Establish and enforce enterprise‑wide standards for executive support, communication protocols, and administrative excellence, ensuring consistency, accuracy, and reliability across executive operations.
Enterprise Executive Administrative Services Development Design and lead a structured, best in class system executive administrative services function, including executive onboarding processes, service models, tools, templates, and enterprise coordination.