Mgr-Enterprise Architecture

American Express•New York, NY

10d•Hybrid

About The Position

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. About Enterprise Architecture: Enterprise Architecture is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include: Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise. Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support. Governance: this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance. Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. The Enterprise Business Architecture (EBA) team serves as the enterprise’s connective foundation, established within Enterprise Architecture to address fragmentation across business architecture practices and create a single, authoritative view of enterprise business capabilities. We link business strategy to technology execution by shaping and operationalizing the Enterprise Business Architecture Foundation- anchored in the Enterprise Business Capability Model (EBCM), customer journeys and personas, and a modern enterprise meta-model - enabling clearer investment decisions, stronger governance, and faster digital transformation. Operating at the intersection of strategy, design, and delivery, we align business vision, product direction, and technology outcomes into an end-to-end model that drives consistency, reuse, and enterprise-wide decision velocity. In our first year, we are focused on building this foundation while proving value quickly through high-impact use cases such as enabling always-on, capability-driven delivery models, improving developer and platform experiences, and informing complex decisions including M&A, build-versus-buy, and regulatory transformation. Partnering closely with business, product, engineering, and data leaders, we establish shared taxonomies, connect customer journeys to capabilities and platforms, and embed outcome-based planning to unlock speed, trust, and measurable enterprise impact at scale.

Requirements

A strategic systems thinker with the ability to see the “enterprise whole” and connect disparate moving parts into a unified blueprint
A management consulting-caliber communicator/storyteller, with exceptional executive presence and analytical rigor
A collaborator who excels at bringing Product, Engineering, and Business leaders into alignment
A builder who can create frameworks, models, and governance structures that scale
A change leader energized by complexity, ambiguity, and enterprise transformation

Responsibilities

Owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.
Includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.
Responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance.
Focused on colleague development, recognition, training, and enterprise outreach.
Serves as the enterprise’s connective foundation, established within Enterprise Architecture to address fragmentation across business architecture practices and create a single, authoritative view of enterprise business capabilities.
Links business strategy to technology execution by shaping and operationalizing the Enterprise Business Architecture Foundation- anchored in the Enterprise Business Capability Model (EBCM), customer journeys and personas, and a modern enterprise meta-model - enabling clearer investment decisions, stronger governance, and faster digital transformation.
Operates at the intersection of strategy, design, and delivery, aligning business vision, product direction, and technology outcomes into an end-to-end model that drives consistency, reuse, and enterprise-wide decision velocity.
Focuses on building this foundation while proving value quickly through high-impact use cases such as enabling always-on, capability-driven delivery models, improving developer and platform experiences, and informing complex decisions including M&A, build-versus-buy, and regulatory transformation.
Partners closely with business, product, engineering, and data leaders, establishing shared taxonomies, connecting customer journeys to capabilities and platforms, and embedding outcome-based planning to unlock speed, trust, and measurable enterprise impact at scale.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities