Mgr, Engineering

Lam Research • Fremont, CA

5h • $125,000 - $270,000 • Hybrid

About The Position

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you’ll make
Directs, leads, and manages the technical activities and lab operations for the Lam Customer Support Business Group (CSBG) process engineering teams.

Requirements

• Bachelor's degree with 4-6 years of supervisory experience or 12 years of engineering experience.
• Bachelor's or Master's degree in Materials Science, chemical engineering, or related field.
• 8+ years of semiconductor process/product engineering experience (dry etch preferred).

Nice To Haves

• Experience in wafer preparation and metrology techniques (thin film, CD-SEM, X-SEM).
• In-depth understanding and working knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
• Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously and the ability to react to shifting priorities to meet business needs and deadlines.
• Excellent people skills with demonstrated ability to work effectively and efficiently with diverse teams, customers, internal and external partners.
• Collaboration/matrix environment mindset.
• Quickbase application development experience.

Responsibilities

• Manages the lab process activities in support of customer process demonstrations as well as internal engineering development.
• Manages a team of process specialists to execute on-tool wafer based testing and metrology.
• Coordinates assignments, manages priorities and deliverables for team.
• Develops methodology and ensures deliverables consistently meet high standard for customer facing presentations.
• Develops process engineering capability within team.
• Participates in cross BU initiatives at Lam as CSBG representative.
• Ensures program approach supports CSBG lab needs and practices.
• Manage cross-functional team to schedule and plan customer process demonstrations.
• Communicate with Account Team management and internal executives to align priorities for CSBG demo team.
• Manage database (quickbase) of demo schedules, owners, and priorities.
• Align deliverables from technical development and customer facing teams to ensure spec targets are agreed to and met.
• Drive actions among team members during planning and execution of demos.
• Document high level trends/metrics associated with demo completion and present to executive audience.

Benefits

• We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
• Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
• Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
• At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager