Mgr Engineering Services

Health Care Service Corporation•Downers Grove, IL
•$84,400 - $152,300

About The Position

The Manager of Engineering Services leads software engineering projects and supports the alignment of IT engineering resources with business products, operations, and needs. The role requires understanding the engineering skills associated with specific product and technology stacks, software engineering platforms, cloud computing and SaaS, resource planning and forecasting, and the software development lifecycle. The role works with stakeholders at all levels in a matrixed organization and communicates technical issues in business terms and business concepts to technical audiences. The position is part of HCSC, which describes itself as a purpose-driven company that invests in employee professional development through curated development plans. Flex employees are expected to work in the office at least three days per week; management may modify schedules for exigent circumstances. Compensation varies based on job-related skills, education, knowledge, and experience. The role aligns with an annual incentive bonus plan subject to its terms and conditions.

Requirements

  • Bachelor’s degree and/or 5 years of Information Technology experience, or 9 years of Information Technology experience.
  • Experience leading software engineering projects.
  • Knowledge of engineering skill sets required by specific product and technology stacks.
  • Experience or knowledge in software engineering platforms.
  • Experience or knowledge in cloud computing or SaaS.
  • Experience or knowledge in analysis and modeling tools, such as Excel, Business Insights, JIRA, or GitHub.
  • Experience or knowledge of resource planning and forecasting practices.
  • Excellent oral and written communication skills, including the ability to frame technical issues in business terms and explain business concepts to technical audiences.
  • Ability to understand business products and operations and the business needs driving IT resource requirements.
  • Experience working effectively with stakeholders at all levels in a matrixed organization.
  • Strong organization and ability to prioritize multiple projects, needs, and goals.
  • Ability to work in a rapidly changing multidisciplinary environment.
  • Experience or knowledge of SDLC methodology, including Agile, Scrum, or iterative development, from requirements through deployment.
  • Ability to competently describe the differences between tactical and strategic efforts.

Nice To Haves

  • Experience in business case development.
  • Experience or knowledge in optimizing engineers across technologies and platforms and leveraging vendor resources to augment development capabilities as needed.
  • Experience or knowledge in predictive analytics.
  • Experience or knowledge in developing Scrum teams with the required skills and training to support long-term IT goals.
  • Experience or knowledge in managing vendors delivering statement-of-work, managed-service, or time-and-materials engagements.

Responsibilities

  • Lead software engineering projects.
  • Understand engineering skill sets required by specific product and technology stacks.
  • Support resource planning and forecasting practices.
  • Understand business products, operations, and the business needs that drive IT resource requirements.
  • Work effectively with stakeholders at all levels in a matrixed organization.
  • Prioritize multiple projects, needs, and goals in a rapidly changing multidisciplinary environment.
  • Apply SDLC methodology, including Agile, Scrum, or iterative development, from requirements through deployment.
  • Distinguish and describe tactical and strategic efforts.

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives
  • Annual incentive bonus plan
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