Mgr-Data Analytics

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

The Enterprise Digital and Data Solutions (EDDS) team operates with mission to create customer-centric digital experiences and drive enterprise value powered by unified, integrated solutions and scale of expertise. Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all its remits. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. The Acquisition Experiences Analytics team within the broader Enterprise Digital Experimentation & Analytics (EDEA) team in EDDS supports optimization of our acquisition experiences (Shop, Member Get Member, Apply, Global Post-Approval, etc.) through insights and experimentation. The team specializes in using data driven insights and best experimentation practices around digital product usage to drive improvements in customer experience, to deliver higher satisfaction and business value. This Manager role will report to the Director of Acquisition Experiences Analytics and will be based in NYC. The candidate will be responsible for spearheading the US Commercial Acquisition Experience optimization via agile experimentation, strategic analytics and driving optimized experiences across our core acquisition journey domains.

Requirements

  • Manager role reporting to the Director of Acquisition Experiences Analytics
  • Based in NYC

Responsibilities

  • Spearheading the US Commercial Acquisition Experience optimization via agile experimentation, strategic analytics and driving optimized experiences across our core acquisition journey domains.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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