Mfg Quality Technician

ZT Systems•Georgetown, TX

About The Position

The Manufacturing Quality Technician is responsible for supporting manufacturing operations. They identify and escalate quality issues seen on the manufacturing floor. The MQ Technician will focus daily on auditing processes, root cause investigations and documenting non-conformance issues.

Requirements

High School diploma or higher
2-4+ years of relevant work experience
Excellent verbal and written communication and interpersonal skills
Ability to prioritize workload and multi-task
Attention to details with high focus on Quality and Process / Product Improvement
Possess a high level of integrity and strong work ethic
Ability to drive improvement efforts
Ability to communicate issues verbally and in writing to all levels of employees
Experience with Microsoft Office tools (Outlook, Excel, and Word) preferred

Nice To Haves

Ability to speak Spanish
Understanding of ESD Compliance

Responsibilities

Perform Daily Audits for Quality and Compliance: Monitor all production areas for customer requirements, proper SOP, tool compliance and other process & quality issues. Primary focus is in Server Build area
Report feedback of any quality or compliant issues to quality engineers
Ensure all tools and resources are in working order
Support root cause analysis of any quality or compliant issues
Communicate with Manufacturing Engineering Team or Training Team if additional tools, resources, or training is required for the production team
Monitor Quality of Output: Identify potential issues and drive preventive actions on a real-time basis
Ensure corrective actions affecting quality are completed on a timely basis
Perform pilot build inspection for each new product SKU
Create specific SKU audit checklists based on known issues from vendor or customer feedback, or ZT investigations
Investigate and document causes of vendor non-conformance issues in the Quality Incident Report Database
Issue Resolution: Manage/escalate issues impacting quality and communicate to In-Process Quality Control inspectors, leads and Supervisor / managers
Create time-sensitive quality alerts for process gaps, inspections, and reworks
Open Quality Incidents (QI) for supplier quality issues reported during manufacturing

Benefits

Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities
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