Metrics & Reporting Analyst

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for analyzing and interpreting large datasets to uncover potential revenue generation opportunities and develop effective risk management strategies. Key responsibilities include collaborating with key stakeholders to comprehend business problems, utilizing data gathering and analysis techniques to devise solutions, and presenting recommendations based on the findings. Job expectations include demonstrating flexibility, resilience, accountability, a disciplined approach, and a commitment to fostering responsible growth for the enterprise. The Metrics & Reporting Analyst will work across the Engineering organizations within Application Production Services & Engineering (APS&E) to quantify and measure the overall effectiveness of the organization. This individual will work alongside other team members to collect key metrics, normalize them, and publish them to be consumed by senior management. Initially the reporting will focus on “what we currently have”, but will mature into “how can we optimize”, and then will help communicate the message to the Senior Leadership Team, and to the respective CIO Partners.

Requirements

8+ years’ experience in Data Analytics, with Python, Tableau and SQL skills
Ability to analyze large datasets and normalize them in a consumable way by executive management
The ability “to tell a story” by using data to market, optimize, and clearly provide the value of the organization
A team leader, who can bring different points of view and converge on a single aligned message
A willingness to learn and adapt new processes and technologies as the business continues to evolve
Knowledge of AI in relation to data analysis

Nice To Haves

Experience using Microsoft Excel, Microsoft PowerBI, Atlassian Jira

Responsibilities

Performs business analytics, which includes data analysis, trend identification, and pattern recognition, using advanced techniques (e.g., machine learning, text mining, statistical analysis, etc.) to support decision-making and drive data-driven insights
Applies agile practices for project management, solution development, deployment, and maintenance
Creates and maintains technical documentation, capturing the business requirements and specifications related to the developed analytical solution and its implementation in production
Manages multiple priorities and maintains quality and timeliness of work deliverables such as quantitative models, data science products, data analysis reports, or data visualizations, while exhibiting the ability to work independently and in a team environment
Delivers engaging presentations and engages in both in-person and virtual conversations that effectively communicate technical concepts and analysis results to a diverse set of internal stakeholders, and develops professional relationships to foster collaboration on work deliverables
Mitigates risk by identifying potential issues and developing controls
Researches the latest advances in the fields of data science and artificial intelligence to support business analytics