Metals Supervisor – Analytical Operations

SGS • East Syracuse, NY

13d • Onsite

About The Position

SGS is seeking an experienced Metals Supervisor to lead and grow a high-performing analytical testing team at their East Syracuse, NY laboratory. This role is designed for a hands-on analytical chemist who thrives on balancing technical problem-solving, team leadership, and operational excellence within a production laboratory setting. The Metals Supervisor – Analytical Operations will be responsible for overseeing daily laboratory operations, guiding analysts and technicians, and ensuring the delivery of high-quality, compliant data, all while fostering a strong culture of safety, accountability, and continuous improvement.

Requirements

• Bachelor’s degree in Chemistry or a related scientific discipline, or equivalent education and experience.
• 4+ years of experience in analytical testing laboratories.
• Hands-on metals experience in a production or analytical environment.
• Strong understanding of laboratory workflows, process optimization, and sample lifecycle management.
• Experience applying technical judgment to troubleshoot analytical challenges.
• Knowledge of environmental testing protocols, regulations, and certifications.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Advanced English language skills (written and verbal).

Nice To Haves

• Prior experience supervising, leading, or mentoring laboratory staff.
• Experience working in a high-throughput or production-driven lab.
• Familiarity with Laboratory Information Management Systems (LIMS).

Responsibilities

• Lead daily Metals laboratory operations to meet turnaround time, throughput, and data quality objectives.
• Coordinate workflow and sample prioritization to ensure production targets are consistently achieved.
• Apply expert technical judgment to identify and resolve analytical or workflow challenges.
• Ensure accurate sample tracking, processing, and documentation within LIMS.
• Monitor instrument utilization and staffing alignment to maximize operational efficiency.
• Supervise, coach, and mentor analysts and technicians through clear expectations and hands-on leadership.
• Partner with Team Leads, Senior Analysts, and the Laboratory Manager to support hiring, onboarding, and training.
• Assist in developing junior analysts into fully productive Metals contributors.
• Manage daily performance, address issues proactively, and model strong leadership behaviors.
• Champion a safety-first laboratory culture and ensure adherence to all safety protocols.
• Address safety concerns immediately (e.g., hood use, PPE compliance, chemical handling).
• Implement and reinforce best practices to ensure data quality meets or exceeds industry standards.
• Maintain appropriate operating supplies and communicate potential risks or issues to management.

Benefits

• 401(k) retirement plan
• Paid vacation
• Four (4) floating holidays annually
• Seven (7) paid company holidays
• Sick time accrual
• Eligibility for company benefit programs starting the first of the month following hire
• Relocation assistance may be considered for qualified candidates with strong Metals experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level