Metallurgical Engineer II

U. S. Steel•Troy, MI

About The Position

United States Steel Corporation is hiring a CTS Engineer in its Product Applications Engineering / Customer Technical Service Engineering organization in Automotive Solutions. The position serves customers using the company’s product and process lines for automotive applications. It requires relocation and travel to customer facilities to troubleshoot concerns, with travel of up to 50% within a territory from Michigan to Missouri; local residence is preferred. The engineer acts as a single point of contact for assigned customers, monitors product and process quality, investigates customer concerns, and drives corrective action and continuous improvement. The role also reviews customer requirements, supports accurate entry of those requirements into mill orders, communicates potential issues to mills and processors, and documents claim outcomes in accordance with established policies.

Requirements

Bachelor’s degree in Metallurgy, Material Science, Mechanical Engineering, or a related engineering field, or equivalent experience.
At least 5 years of quality-related experience in the automotive industry, including structured problem solving and proactive quality resolution.
Ability and willingness to travel up to 50% within the customer territory from Michigan to Missouri.
Knowledge of quality tools such as Six Sigma, 8D, 5Y, and Shainin Strategies.
Knowledge of tooling, forming, and material quality to serve as a technical resource for customer plant issues.
Understanding of mill product quality standards, capabilities, and limitations.
Familiarity with ASTM and JIS industry standards.
Excellent communication and problem-solving skills, with a focus on continuous improvement, cost avoidance, and urgency.

Nice To Haves

At least three years of related experience with flat roll products in a quality or operating capacity, or an equivalent combination of education and experience that includes extensive sheet processing and product knowledge.
Sheet mill process or product experience.
Local residence within the customer territory is preferred.

Responsibilities

Serve as the single point of contact for United States Steel customers.
Proactively monitor mill and competitor quality performance at assigned customer locations.
Drive continuous improvement in product quality and process quality.
Investigate and disposition rejected material at customer locations.
Communicate and contribute to new technical developments for customers and the market.
Review and approve customer specifications and requirements.
Ensure accurate entry of customer requirements into mill orders.
Accurately communicate potential issues and concerns to mills and processors, and establish containment.
Drive root-cause analysis, implement corrective action, champion changes and countermeasures, and provide customer feedback.
Document results in the claim system while following established claim policies.
Travel to automotive customer facilities to troubleshoot concerns.