Messaging Engineer

AAA • Costa Mesa, CA

8d

About The Position

The Messaging Engineer administers, maintains, supports, and optimizes the Microsoft 365/Exchange messaging platform. The role involves managing messaging infrastructure, mail flow, security, availability, migrations, user administration, troubleshooting, and integration between on-premises Exchange and cloud services. The engineer works with Microsoft Exchange Server environments, including hybrid and cloud deployments, and operates in an Agile development environment.

The position also includes monitoring messaging-system health, maintaining technical documentation, and participating in after-hours support and escalation activities, including incident, problem, and change management tasks.

Requirements

• At least 4 years of experience administering Microsoft Exchange Server and Exchange Online.
• Hands-on experience with Exchange hybrid deployments, migrations, and security.
• Experience with PowerShell and Exchange Management Shell.
• Experience troubleshooting enterprise email delivery and mail-flow issues.
• Understanding of Microsoft 365 authentication and identity synchronization.
• Strong verbal and written communication skills, including the ability to express complex technical concepts in business terms.
• Strong analytical and problem-solving skills.
• Experience working in an Agile development environment.

Nice To Haves

• Relevant certifications are a plus.

Responsibilities

• Administer and support Microsoft Exchange Server environments, including Exchange 2016/2019 and hybrid deployments.
• Manage Exchange Online within Microsoft 365, including mailboxes, distribution groups, shared mailboxes, resource mailboxes, and messaging policies.
• Maintain and troubleshoot hybrid Exchange configurations between on-premises Exchange and Exchange Online.
• Manage mailbox provisioning, migration, deprovisioning, permissions, delegates, and mailbox-related configurations.
• Configure and troubleshoot mail flow, including connectors, transport rules, accepted domains, routing, and delivery issues.
• Troubleshoot email delivery, authentication, Outlook connectivity, mobile access, SMTP, and other messaging-related issues.
• Perform Exchange mailbox migrations and monitor Exchange servers, databases, queues, services, certificates, storage, and overall messaging health.
• Maintain technical documentation, operational procedures, architecture diagrams, and knowledge articles.
• Participate in after-hours support and escalation activities as required, including incident, problem, and change management tasks.

Benefits

• Medical, dental, and vision health coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and paid time off for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• Incentive program eligibility for full-time positions based on organization, team, and personal performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed