Messaging Engineer 2

Primerica•Duluth, GA

4d•Hybrid

About The Position

The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica’s enterprise email systems, including Exchange Online, Zimbra and future Email platforms. This role ensures availability, performance, and security across a large-scale messaging environment. The salary range for this role is $80K - $90K. This is a hybrid: 2 days onsite and 3 days remote. This role is not eligible for sponsorship, now or in the future.

Requirements

5+ years of experience in email administration
Strong experience with Microsoft Exchange (On-Prem and/or online)
Strong understanding of email protocols, routing and security
Experience with email security and filtering
Strong troubleshooting abilities
Experience with Active Directory or Azure AD
Strong analytical skills to identify patterns and trends in email system performance.

Nice To Haves

Knowledge of Zoom Platform will be a differential

Responsibilities

Manage daily operations of messaging systems
Administer user accounts, distribution lists, and policies
Support identity integration with Active Directory / Azure AD / E-Directory
Monitor system health and performance
Maintain email security configurations
Support end users and IT teams
Troubleshoot mail flow and delivery issues
Participate in on-call rotation
Assist with migration-related testing and validation
Collaborate with cross-functional teams to ensure seamless integration of email systems with other applications and platforms.
Deployment of patches and updates for various systems
Oversee the testing and validation of patches before and after deployment to ensure compatibility and prevent issues or disruptions.
Resolve patch-related issues, including installation failures and system reboots, and coordinate resolution with relevant teams.
Monitor patch deployments
Develop and maintain documentation and procedures