Mercy Medical Center, a member of Trinity Health Of New England, is looking for a Message Center Operator to join their team. This role involves operating a multi-line telephone console in a regional hospital switchboard to handle incoming and outgoing calls, operate the public address system, identify and respond to "code" situations, provide routine patient information, and contact security when needed. The position emphasizes excellent customer service and requires the ability to exchange information, explain policies, and relay messages courteously and tactfully.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED