Mesero(a) - Levant Restaurant

The Condado Collection

2d•Onsite

About The Position

The Condado Collection is a collection of hospitality properties in Puerto Rico, from classic and modern luxury hotels to restaurants and entertainment. A unique dining experience, created by the renowned Chef Michael White. Inspired by Mediterranean cuisine, it offers an exclusive menu imbued with his distinctive style and a global palette, promising an extraordinary culinary journey. Our goal is to create experiences and inspire journeys not only for our guests but also for our workforce. We are confident that our team members are the key to providing passionate and authentic service. Let's build a collection of memories together!

Requirements

Hospitality-oriented
Previous experience as a waiter/waitress or in a similar role in a Fine Dining environment
Ability to handle difficult situations effectively
Ability to work quickly and efficiently, especially under pressure
Must be able to lift up to 25 pounds.
Flexibility to work various shifts, including nights, weekends, and holidays
Fully bilingual (Spanish and English).

Responsibilities

Welcome and acknowledge all guests according to restaurant standards, anticipating and addressing guest service needs.
Serve food and beverage orders to all guests.
Complete designated cash reports, resolve any discrepancies, turn in receipts, and secure cash.
Anticipate and communicate restocking and supply needs.
Knowledge of Service Steps (Fine Dining Standards).
Ensure the security of liquors, beers, wines, refrigerators, cabinets, and storage areas.
Complete closing duties.
Prepare and maintain the cleanliness and condition of the service area and the restaurant.
Ensure compliance with quality expectations and standards.
Review assigned station before opening to verify cleanliness of tables and chairs, and proper table settings.
Have the necessary equipment to work: tray, pen, corkscrew, etc.
Know all menu items, their garnishes, contents, and preparation methods.
Be prepared to answer guest questions about the menu accurately and concisely.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to supervisor.
Complete safety training and certifications.
Develop and maintain positive working relationships with others, support the team to achieve common goals.
Ensure uniform and personal appearance are clean and professional.
Maintain the confidentiality of proprietary information.
Perform other reasonable duties as requested by supervisors.