MES Operations Specialist

Butterball Careers•Huntsville, AR

About The Position

The MES Operations Specialist ensures accurate manufacturing data by training and coaching team members, auditing operations and procedures, troubleshooting equipment issues, reviewing system data, clearing errors, and reconciling discrepancies. The role communicates the importance of transactional quality to manufacturing team members and works closely with Operations and plant teams to maintain inventory accuracy. The position monitors daily scorecards, maintains reporting and data collection tools, trains and supports users of inventory accuracy software, and investigates inventory inaccuracies involving MES hardware, human error, software, or third-party systems. It also supports system improvements and coordinates with vendors, leadership, plants, and third parties to resolve issues. Work may be performed remotely and in manufacturing plant environments with varying conditions, including cold, wet, warm, and chemical-exposure areas. Personal protective equipment is required in manufacturing environments. Remote employees need a dedicated workspace and adequate internet service. Occasional travel may be required. The position is designated safety-sensitive under Butterball’s Drug/Alcohol Screening & Testing Policy.

Requirements

High school diploma, GED, or equivalent.
At least 3 years of relevant experience, or the knowledge, skills, and abilities to succeed in the role.
Proficiency in error tracking and reporting, including the ability to develop data manipulation and error-resolution skills through training.
Exposure to research, data collection, and analysis.
Strong facilitation and communication skills.
Solid project management, organizational, and problem-solving skills, including the ability to handle multiple tasks at once.
Ability to provide clear guidance with patience and understanding.
Ability to interpret graphs and charts, resolve routine problems, and collaborate across functions.
Proficiency in Microsoft Word, Excel, and PowerPoint, and computer-based training.
Ability to meet the physical demands of the job, including standing, sitting, talking, hearing, reaching, stooping, kneeling, operating a computer and telephone, and occasionally lifting up to 40 pounds.
Required vision abilities include close and distance vision, depth perception, color vision, and ability to adjust focus.
Ability to wear and work in personal protective equipment in manufacturing environments.
For remote work, ability to maintain a dedicated workspace and adequate internet service; the recommended minimum speed is 20 Mbps download and 5 Mbps upload.

Nice To Haves

Bachelor’s degree in business or a technical field.
Bilingual English/Spanish written and verbal translation ability.
Training background.
Familiarity with SAP Manufacturing.
Warehousing or inventory management experience.

Responsibilities

Monitor and prepare daily scorecards and work with Operations to ensure transactional quality across production areas.
Use Standard Operations Procedures to train floor team members on inventory accuracy software, including scanners and scales.
Guide new and existing users and manage access levels.
Maintain and enhance reporting tools and efficient data collection.
Conduct follow-up audits and monitor team members as needed, particularly during high-turnover and onboarding periods.
Perform root cause analysis and resolve inventory inaccuracies related to MES hardware, human error, software, or third-party systems.
Follow up on issues and troubleshoot and resolve equipment errors.
Escalate issues to vendors and leadership as necessary, while maintaining transparent communication with leadership.
Collaborate on plans of action to address inventory-maintenance opportunities.
Monitor, report, and reconcile third-party inventories, working with plants and third parties to resolve discrepancies.
Identify plant-level system improvement opportunities and share ideas and successes that may benefit the organization.
Communicate and train team members on the importance of transactional quality for manufacturing data.