MES Operations Specialist

Butterball•Huntsville, AR

10h

About The Position

The MES Operations Specialist supports accurate manufacturing data and inventory transactions by training and coaching team members, auditing operations and procedures, troubleshooting equipment, reviewing system data, clearing errors, and reconciling discrepancies. The role communicates the importance of transactional quality and works with Operations and leadership to maintain accurate inventory information and improve plant-level systems and processes. The position monitors daily scorecards, trains floor users on inventory accuracy software and related equipment, supports user access management, and maintains reporting and data collection tools. It investigates inventory inaccuracies arising from hardware, human error, software, or third-party systems, and coordinates resolutions and follow-ups. The role also monitors and reconciles third-party inventories and may involve occasional travel. Work may be performed remotely and in a manufacturing plant. Plant conditions can include cold, wet, and warm areas, chemicals, other site conditions, and noise that may exceed 85 dBA. Personal protective equipment and hearing protection may be required in the manufacturing environment. Remote employees need a dedicated workspace and adequate internet service.

Requirements

At least 3 years of relevant experience, or the knowledge, skills, and abilities to succeed in the role.
High school diploma, GED, or equivalent.
Proficiency in error tracking and reporting, including the ability to train to a level that enables data manipulation and effective error resolution.
Exposure to research, data collection, and analysis.
Strong facilitation and communication skills.
Project management, organizational, and problem-solving skills, including the ability to handle multiple tasks at once.
Ability to provide clear guidance with patience and understanding.
Ability to interpret graphs and charts, resolve routine problems, and collaborate across functions.
Proficiency in Microsoft Word, Excel, and PowerPoint, and computer-based training.

Nice To Haves

Bachelor’s degree in a business or technical field.
Bilingual English/Spanish written and verbal translation skills.
Training background.
Familiarity with SAP.
Experience in manufacturing, warehousing, or inventory management.

Responsibilities

Monitor and prepare daily scorecards, working with Operations to ensure transactional quality across production areas.
Use standard operating procedures to train floor team members on inventory accuracy software, including scanners and scales.
Guide new and existing users and manage access levels.
Maintain and enhance reporting tools and efficient data collection.
Conduct follow-up audits and monitor team members as needed, particularly during high-turnover and onboarding periods.
Perform root cause analysis and resolve inventory inaccuracies related to MES hardware, human error, software, or third-party systems, with follow-up as needed.
Troubleshoot and resolve equipment errors, escalating issues to vendors and leadership when necessary.
Communicate transparently with leadership and collaborate on action plans addressing inventory maintenance opportunities.
Monitor, report, and reconcile third-party inventories, working with plants and third parties to resolve issues or discrepancies.
Identify plant-level system improvement opportunities and share ideas and successes that could benefit the organization.