About The Position

The Manufacturing Systems (MES) Engineer provides technical support for administrative computing systems, including MS/Oracle SQL, Windows Server systems, IT infrastructure, and reporting to multicultural groups in English and Korean. Under the general supervision of the IT Director/Manager, the engineer also develops expertise in manufacturing systems while providing technical assistance to users and project teams. This is a full-time, on-site position in Warren, Ohio, with a stated salary range of $71,000–$110,000 DOE. Korean/English bilingual proficiency is required.

Requirements

  • Bachelor’s degree in a related field.
  • Strong troubleshooting skills and methodology.
  • Broad knowledge of servers and operating systems.
  • Strong customer service, communication, and interpersonal skills, with the ability to work independently.
  • Korean/English bilingual proficiency.

Nice To Haves

  • Broad knowledge of MES systems.
  • Relevant certifications, such as Microsoft Certification.
  • Proficiency in MS Office and other standard software.
  • Understanding of Active Directory and Windows system infrastructure.

Responsibilities

  • Prepare reports for various groups in English and Korean, including supporting documentation using SQL queries and system-generated reports.
  • Support project teams by conducting systems analysis and coordinating major system implementations.
  • Communicate professionally with IT members, vendors, multicultural groups, and end users through verbal, written, and electronic channels; prepare status reports, procedural guides, technical advice, and recommendations.
  • Monitor and tune enterprise systems daily to support performance, stability, and reliability.
  • Recommend IT and manufacturing hardware and software by gathering requirements, analyzing existing systems, researching vendor specifications, and presenting findings to the IT team.
  • Train and provide technical support to end users on new and existing global systems.
  • Collaborate with Automation (PLC Control Engineers) to troubleshoot and improve integration between manufacturing systems and related equipment.
  • Identify and resolve system issues promptly through database access and in-house interface programs connected to manufacturing equipment.
  • Perform other related duties as assigned.
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