Merchant Solutions Payment Advisor

TD Bank•Hollywood, FL
•Onsite

About The Position

The Merchant Solutions Payment Advisor sells credit card processing products and services to a moderate sales goal. This role manages prospecting activity within an assigned geographic region, handles multiple customer relationships, and acts as a mentor to less experienced staff. The advisor prospects and meets customers, maintains high customer service levels, and makes recommendations to improve operational efficiencies. They review documentation, partner with internal resources, and produce regular activity reports to management. The role ensures new sales contribute positively to overall net income within established guidelines and recommends a complete set of products, including enhancements, to prospects to ensure compatibility with card association regulations. Additionally, the advisor develops new business and cross-referrals to appropriate internal personnel and conducts comprehensive analysis on new prospects to acquire new business within established pricing guidelines.

Requirements

  • 4 Year Degree or equivalent experience
  • 3-5 Years of related experience
  • Excellent sales skills, including history of successfully attracting new Customers
  • Demonstrated business development track record
  • In-depth knowledge of the merchant industry, products and services
  • Proven negotiation skills
  • Demonstrated relationship management skills
  • Expert communication skills, both verbal and written
  • Excellent interpersonal, written, and oral communications skills
  • Strong PC skills with the ability to work online and with third-party reporting systems

Responsibilities

  • Manages prospecting activity within assigned geographic region
  • Manages multiple Customer relationships
  • Acts as a mentor to less experienced staff members
  • Prospects and meets Customers
  • Maintains high Customer Service levels
  • Makes recommendations to improve operational efficiencies
  • Reviews documentation and partners with internal resources
  • Produces and submits regular activity reports to management and updates sales force
  • Ensures new sales acquired contribute positively to the overall net income and within our established guidelines of our organization
  • Recommends complete set of products as appropriate for prospects in addition to product enhancements to prospects to ensure compatibility with card association regulations
  • Develops new business and cross referrals to appropriate internal personnel
  • Conducts comprehensive analysis on new prospect to acquire new business within established pricing guidelines

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
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