Inside Sales Merchant Services Payment Consultant

Credit Union Leasing of America (CULA)•Los Angeles, CA
•$100,000 - $150,000•Onsite

About The Position

NowPay LLC, a full-service registered ISO/MSP and part of the Hankey Group, is seeking an experienced professional to join their growing merchant services and payment processing company. This role is responsible for generating new business, managing sales activities, conducting merchant consultations, and closing payment processing agreements. The ideal candidate has experience in merchant services, payment processing, financial services, SaaS sales, or B2B sales and is comfortable working with both cold and warm leads. This role requires strong relationship-building skills, consultative selling abilities, and occasional travel for client meetings, trade shows, industry events, and partner development opportunities.

Requirements

  • 2+ years of B2B sales experience in merchant services, payment processing, and fintech space.
  • Understanding of credit card processing, ACH processing, POS systems, processing fees, merchant underwriting processes.
  • Strong communication, presentation, and negotiation skills.
  • Proven ability to generate leads and close business.
  • Experience managing a sales pipeline and CRM system.
  • Self-motivated with strong organizational skills.
  • Ability to travel as needed.
  • Proficiency with Microsoft Office and Google Workspace.

Nice To Haves

  • Existing network of business owners, referral partners, or industry contacts a plus.

Responsibilities

  • Prospect and identify new merchant opportunities through outbound calling, email campaigns, networking, referrals, and strategic partnerships (includes both warm and cold leads).
  • Follow up promptly with inbound leads generated through marketing campaigns, referral partners, and company initiatives.
  • Schedule and conduct sales presentations, discovery calls, and product demonstrations.
  • Develop and maintain a robust sales pipeline using the company's CRM system.
  • Gather signed merchant applications and support documents or stipulations for the Underwriting department to review.
  • Analyze prospective merchants' current payment processing solutions and identify opportunities for savings and operational improvements.
  • Present customized solutions including: Credit card processing, ACH processing, Payment gateways, Virtual terminals, Point-of-sale systems, Recurring billing solutions, E-commerce payment solutions, and Other proprietary software solutions.
  • Prepare pricing proposals and negotiate agreements.
  • Close new merchant accounts and achieve monthly sales targets.
  • Serve as a trusted advisor throughout the sales process.
  • Coordinate with underwriting, risk, operations, and customer support teams to facilitate smooth merchant onboarding.
  • Maintain ongoing relationships with merchants to identify additional sales opportunities and referrals.
  • Support strategic partner and referral relationships.
  • Conduct in-person meetings with prospective merchants and referral partners.
  • Travel as needed to support business development initiatives.
  • Maintain accurate records of all sales activities in CRM.
  • Track pipeline performance and forecast monthly sales results.
  • Prepare reports on sales activities, opportunities, and closed business.
  • Stay informed regarding industry trends, payment technologies, card brand regulations, and competitive offerings.

Benefits

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Employee Loan Assistance
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas, TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet
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