Merchant Services Account Executive - Virtual Client

PNCPittsburgh, PA
$52,500 - $105,000Remote

About The Position

Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives. Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services. Responds to customer inquiries on internal products, services and credit card processing activities for the industry. Manages, collects and reports on sales statistics. Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

  • Experience in Merchant Services/Payment Processing sales required.
  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
  • Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Associates degree
  • This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Nice To Haves

  • Bilingual Spanish preferred.
  • This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
  • Business Banking
  • Client Relationship Building
  • Cold Calling
  • Competitive Strategies
  • Customer Inquiries
  • Merchant Services
  • Negotiation
  • Operations Management
  • Prospecting
  • Sales
  • Sales Operations
  • Business Acumen
  • Client Relationship Management
  • Customer Experience Management.
  • Decision Making and Critical Thinking
  • Effective Communications
  • Prospecting.
  • Selling.
  • Tech Savvy

Responsibilities

  • Markets credit card systems and support services for business customers.
  • Attracts and retains client relationships to meet sales objectives.
  • Develops and maintains relationships with clients.
  • Identifies client requirements and recommends appropriate services.
  • Responds to customer inquiries on internal products, services and credit card processing activities for the industry.
  • Manages, collects and reports on sales statistics.
  • Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
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