Merchant Assistant

Dollar Tree • Chesapeake, VA

1d • Onsite

About The Position

The Merchant Assistant provides support to our buyers in a dynamic and fast-paced work environment. As a Merchant Assistant you will function as a liaison between buyers and internal and external business partners. The ideal Merchant Assistant is resourceful, a problem solver, well organized, a good communicator, and a team player. You are responsible for key steps in our end-to-end business processes which include, but are not limited to supplier set up, SKU creation, order creation, marketing, billing, and customer support. This role is a steppingstone to other careers within Family Dollar Merchandising.

Requirements

• Full time 40 hours/week.
• Demonstrates a positive attitude towards working in a team environment.
• Ability to prioritize assignments.
• Excellent communication, interpersonal, and written skills.
• Processes requests in an effective and time efficient manner.
• Ability to work independently.
• Ability to multi-task while maintaining focus and composure.
• Ability to effectively communicate with internal customers and vendors.
• High school diploma or equivalent required
• Microsoft Office experience required

Nice To Haves

• College degree preferred
• Retail experience preferred

Responsibilities

• Become a subject matter expert in your business category.
• Cultivate and maintain relationships with your buying team, fellow MAs, and cross-functional business partners.
• Kick off supplier set up in our system through written communication with selected vendors and Vendor Maintenance.
• Write bulk fashion orders and perform modifications including, but not limited to delivery extensions, cancellations, cost updates, case pack changes, and UPC changes.
• Own SKU set up and maintenance within your business category.
• Vet forms received from suppliers for completeness and accuracy. Request updates as needed. Submit requests to Data Management to meet deadlines.
• Create billings for vendor funding within our system by partnering with buyers, suppliers, and Fixed Deals. Vet documentation to ensure accuracy while meeting weekly deadlines.
• Act as a project manager in areas of responsibility; kick off the process with meetings and workflow submissions then follow up as required throughout the process.
• Function as liaison between buyers, suppliers, Data Management, Fixed Deals, Private Brands, Pricing, and Vendor Maintenance.
• Participate in online reviews and seasonal buys.
• Own departmental trackers that outline work utilized in monthly financial rollups.
• Communicate regularly and consistently with suppliers to obtain new and updated product information.
• Ensure an accuracy rating of 93% or higher on SKU and Pricing workflow submissions by partnering with Data Management, Pricing, Managers, and other MAs while meeting deadlines.
• Prepare for and support team and cross-functional meetings; prep materials that support the agenda, contribute insights and updates, take notes, and manage next steps.
• Responsible for our sample and ticketing processes.
• Manage our Marketing promotional tool, DemandTec, as needed.
• Resolve customer complaints by issuing and tracking gift cards.
• Self-direct personal and professional development.
• Participate in special projects as they arise.
• Other duties as assigned.

Benefits

• We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED