AE - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Millbury, MA

About The Position

The full-time Merchandising Team Leader is the Store Team Leader’s go-to partner for developing and implementing the store’s merchandising strategy. This role leads and coaches a team to execute floorsets, meet AEO visual and marketing standards, and keep the store guest-ready through effective replenishment. As a key Leader on Duty, the Merchandising Team Leader helps drive sales and guest loyalty, supports store financial performance and business planning, and leads the team in delivering a strong guest experience. The position also oversees day-to-day merchandising and operational execution, team development, staffing, safety, and asset protection while representing the company’s values.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Interest in AE and Aerie products.

Responsibilities

  • Develop and implement the store’s merchandising strategy in partnership with the Store Team Leader.
  • Train and coach the team to execute floorsets and meet AEO visual, merchandising, and marketing standards.
  • Keep the store guest-ready through effective replenishment and day-to-day merchandising and sell-through adjustments.
  • Serve as a key Leader on Duty and maximize Fitting Room and Salesfloor productivity to drive sales and guest loyalty.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Support the Store Team Leader in developing short- and long-term business plans to drive key KPIs.
  • Identify merchandising opportunities and create plans to address them.
  • Motivate and inspire the team, model leadership, and hold associates accountable for customer service standards.
  • Recruit and hire talent to ensure the store is staffed to meet business needs.
  • Train and develop associates, provide ongoing performance feedback and real-time coaching, and prioritize team touchbases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating team performance.
  • Execute and improve daily operational procedures and maintain visual standards throughout the store.
  • Keep Fitting Rooms guest-ready and aligned with AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests offering the chance to win free merchandise and other exclusive prizes.
  • Development opportunities, opportunities to learn new skills, and potential for career advancement.
  • A team-oriented work environment described as the AEO Family.
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