AE - Merchandising Team Leader (Assistant Manager)

American Eagle Outfitters•Strongsville, OH

About The Position

The full-time Merchandising Team Leader is the Store Team Leader’s go-to partner for developing and implementing the store’s merchandising strategy. This role trains and coaches the team to deliver AEO visual standards, execute floorsets, maintain merchandising and marketing standards, and keep the store guest-ready through effective replenishment. The role also represents the company’s values and brings an authentic approach to work. As a key Leader on Duty, the Merchandising Team Leader helps drive sales and guest loyalty, supports the store’s financial success through analysis of reports and daily trends, and partners with the Store Team Leader on business plans and key performance indicators. The position leads merchandising execution, talent recruitment and development, performance feedback, daily operations, and adherence to safety, asset protection, and company policies.

Requirements

  • Prior experience leading teams in a retail management role.
  • Ability to multitask and attention to detail.
  • Strong priority-setting and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Love of AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to inform business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Coach the team to deliver the guest experience and maintain AEO brand standards throughout the store.
  • Lead day-to-day merchandising, sell-through adjustments, and replenishment; identify merchandising opportunities and take action.
  • Motivate and inspire the team through AEO’s core values and hold team members accountable to customer service standards.
  • Recruit and hire talent to ensure the store is staffed to meet business needs.
  • Train and develop team members to support their service and performance.
  • Provide ongoing performance feedback through real-time coaching, team touchbases, development plans, and performance reviews; promote associate engagement and recognize strong performance.
  • Execute and improve daily operational procedures and support visual standards throughout store zones.
  • Keep Fitting Rooms guest-ready and aligned with AEO brand standards.
  • Maintain store safety and asset protection standards and follow company policies and procedures.

Benefits

  • Development opportunities, skill-building, and potential for career advancement.
  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests offering chances to win free merchandise and other exclusive prizes.
  • A supportive team environment described as the AEO Family.
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