PT Merchandising Manager

Michaels Stores•North Haven, CT
•$18 - $23•Onsite

About The Position

The Merchandising Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. The manager assists the Store Manager with SOP and company-program compliance, ensures company policies and standards are followed, and provides Manager-on-Duty coverage. Responsibilities also include leading truck execution, planning daily workloads, maintaining SISO routines, overseeing planogram sets and visual merchandising, managing inventory and fulfillment processes, and training and developing team members. This position requires working nights, weekends, and early mornings. It involves frequent customer interaction and physical activity throughout the store, including standing, bending, lifting, carrying, reaching, stretching, and climbing ladders or step stools. The role may require lifting, carrying, pushing, or pulling merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.

Requirements

  • At least 3 years of retail leadership experience.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Availability to work nights, weekends, and early mornings.

Responsibilities

  • Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
  • Provide Manager-on-Duty coverage and maintain floor leadership, service standards, and operational continuity.
  • Lead truck execution, including timely unloading, accurate sorting, and efficient movement of merchandise to the sales floor.
  • Plan workloads and prioritize daily tasks in partnership with store leadership, aligning staffing and execution to business needs.
  • Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee planogram execution and ensure merchandising sets are completed accurately and on schedule.
  • Establish and maintain visual merchandising standards, including product placement and presentation.
  • Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
  • Manage inventory control to ensure product accuracy, integrity, and efficient stock movement.
  • Execute ad sets and ensure promotional signage and product placement are compliant and customer-focused.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment and ensure orders are picked, packed, and shipped efficiently and accurately.
  • Process returns to vendor and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
  • Manage store damage procedures, including proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining Asset Protection practices to reduce shrink through awareness, compliance, and safe operations.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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