Merchandising/Digital Fulfillment Associate - Part-Time | Brier Creek

Total Wine & More•Raleigh, NC

2d•$14 - $19•Onsite

About The Position

The Merchandising/Digital Fulfillment Associate helps build the company brand through excellent customer service while maximizing product inventory and supporting online business operations. The role primarily focuses on merchandising, but may also include sales, front-end, and other responsibilities as needed. Internally, the position is referred to as Merchandiser and reports to the store management team. The associate processes and organizes freight and inventory, stocks merchandise, builds displays and end caps, places signage, and supports digital order fulfillment, including in-store and curbside pickup and delivery when assigned. The role also involves customer engagement, product and promotion knowledge, participation in beverage training, and maintaining store safety, cleanliness, and compliance with alcohol-sale laws. Delivery duties apply if delivery is added as an essential job function.

Requirements

Must be 21 years of age or older.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Ability to walk, bend down repeatedly, and remain on one's feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets.
Ability to climb ladders and lift 50 pounds overhead repeatedly.

Nice To Haves

High school diploma or equivalent preferred.
1–3 years of experience; 1 or more years of retail experience preferred.
Familiarity with point-of-sale systems and inventory management software.

Responsibilities

Process freight; organize and distribute inventory; pull and stock merchandise; build displays and end caps; and place signage.
Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services, including driving and making deliveries if assigned.
Greet customers, build relationships, provide personalized service, and inform customers about products and services.
Participate in wine, spirits, and beer training to develop product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain safety and cleanliness standards throughout the store.
Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally in accordance with company policies, procedures, and traffic and safety laws.