Merchandising Assistant Store Manager

The Home Depot•White Marsh, MD

2d•$60,000 - $80,000

About The Position

The Merchandising Assistant Store Manager in Training (MASM-IT) gains hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot through a comprehensive training program that includes practical experience, mentorship, and leadership development. Training lasts up to six weeks and includes learning Manager on Duty duties and how to oversee the Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical departments. The role supports programs that improve customer service, product availability, and store presentation. The MASM-IT collaborates with the Store Manager, Assistant Store Managers, and merchandising field teams to develop and implement strategies that increase sales and profitability, create departmental action plans, and ensure smooth operations. The role leads by example and upholds, maintains, and supports lawful company policies and positions. During training, the MASM-IT learns to execute the key responsibilities of a Merchandising Assistant Store Manager.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 1 year of work experience.
At least 3 years of leadership experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.
Ability to stand or walk continuously, or regularly lift, handle, or carry materials or equipment weighing 8–20 pounds.
Ability to travel overnight less than 5% of the time.

Nice To Haves

Ability to collaborate and work effectively with cross-functional teams.
A bachelor's degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through its completion.
3 years of work experience.
3 years of leadership experience.

Responsibilities

Supervise associates in the selling effort, lead GET culture, and set an example for customer service and associate engagement.
Ensure customer concerns are addressed effectively and take prompt action to resolve situations.
Perform opening, closing, Manager on Duty, and other whole-store responsibilities.
Follow company policies and procedures and hold associates accountable for following them.
Learn and apply store standard operating procedures, particularly those involving safety compliance, process accuracy, and shrink mitigation.
Ensure self and associates follow safety and hazardous-material procedures and Safety Matters guidelines.
Work with partners to plan merchandise placement and signing, and support stock integrity through inventory management.
Learn to maintain and operate store equipment and systems and manage daily financial operations.
Participate in structured training covering retail operations, customer service, sales and profitability, and company policies and procedures.
Learn and demonstrate staffing and scheduling tactics; identify and resolve stock deficiencies; supervise associates in selling behaviors; resolve customer issues; and support service needs for installed sales, special orders, and product sales.
Learn and demonstrate performance management, including reviewing associate performance and executing the associate disciplinary process when necessary.
Complete assigned training modules and assessments.