Merchandiser / A&D Representative

Formations Inc • Winnipeg, MB

9d • Onsite

About The Position

This is a junior position designed for someone eager to build a career at the intersection of design, client service, and business development. You'll split your time between two core areas: keeping our sample and merchandising operation running smoothly, and beginning to build a presence within the Architecture & Design (A&D) community. We know there's a learning curve and we're ready for it. You'll receive hands-on training and mentorship from our Specifications team as you grow into both sides of this role. If you're organized, curious, and excited by the design industry, this is a strong launchpad.

Requirements

• Professional communication style with both clients and internal teams
• Ability to multitask and adapt in a fast-paced, changing environment
• Proficiency with MS Office
• A valid driver’s license and reliable vehicle, as this role involves travel to client locations.

Nice To Haves

• 1+ year of experience in a merchandising, customer service, or similar support role (asset)
• Post-secondary education in Interior Design, Architecture, or a related field is an asset
• Strong organizational skills with the ability to manage time, tasks, and physical space effectively

Responsibilities

• Assisting with scheduling and facilitating Lunch & Learn sessions, Product Knowledge presentations, and other client engagement events
• Helping maintain and update designer libraries with current marketing assets and samples
• Attending trade shows and networking events to build awareness and represent Formations' product lines
• Supporting outreach and follow-up communications to the A&D community, including eblast campaigns and new product introductions
• Building familiarity with Formations' product specifications and sustainability standards (e.g., LEED, Greenguard) and how designers use this information in their project decisions
• Recording client and prospect activity in CRM tools
• Coordinating sample requests from clients, A&D and Sales teams to ensure accurate and timely fulfillment
• Ordering sampling materials from vendor partners and maintaining sample stock in branch
• Preparing and shipping samples to clients as requested
• Maintaining clear communication with internal teams and clients regarding sample availability, inventory levels, and shipment updates
• Organizing and maintaining sample inventory, ensuring all materials are labeled, tracked, and easy to access
• Traveling to client locations to deliver samples and support relationship-building efforts
• Performing wallboard updates at A&D firm and millworker locations
• Identifying opportunities to improve sample management processes and overall efficiency
• Staying up to date on new product lines and materials to better support client needs

Benefits

• Competitive compensation package with eligibility for the Short-Term Incentive Plan (STIP)
• 100% company-sponsored health and dental benefits
• Access to an Employee Assistance Program (EAP)
• Recognition programs that celebrate team loyalty, demonstration of core values, and contributions to success
• Flexible benefits program tailored to your needs, including: Health Spending Account (HSA), Personal Spending Account (PSA), RRSP contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees