Merchandise Sales Associate

Palmetto Dunes Oceanfront Resort•Hilton Head Island, SC
•Onsite

About The Position

This position is responsible for the overall guest experience as it relates to time spent in the Retail Pro Shop, while supporting the activities of the Merchandise Manager. Spend 100% of your time on the sales floor ensuring guest satisfaction by providing excellent customer service and being attentive to guest needs. Keep a professional attitude and appearance, striving for complete customer satisfaction. Maximize every sales opportunity by cross-selling profitable products. Ensure inventory levels are adequate and stock merchandise as needed. Help create eye-catching product displays to attract customers and encourage them to buy products. Identify space needed for new collections or sold-through merchandise. Keep stock rooms neat and orderly according to standards. Maintain continuous inspection of shops for orderliness and neatness. Loss prevention. Check-in merchandise and tag properly as directed. Have working product knowledge. Will help out in all three pro shops to include Robert Trent Jones, Fazio, and Hills. Other duties as assigned.

Requirements

  • General knowledge of merchandise and retail trends
  • Demonstrate willingness to perform duties
  • Flexibility to work a varied schedule
  • Sales experience, preferably retail
  • Should be able to lift up to 50 pounds
  • Long hours of standing

Responsibilities

  • Spend 100% of your time on the sales floor ensuring guest satisfaction by providing excellent customer service and being attentive to guest needs
  • Keep professional attitude and appearance, striving for complete customer satisfaction
  • Maximize every sales opportunity by cross selling profitable products
  • Ensure inventory levels are adequate and stock merchandise as needed
  • Help create eye-catching product displays to attract customers and encourage them to buy products
  • Identify space needed for new collections or sold through merchandise
  • Keep stock rooms neat and orderly according to standards
  • Maintain continuous inspection of shops for orderliness and neatness
  • Loss prevention
  • Check-in merchandise and tag properly as directed
  • Have working product knowledge
  • Help out in all three pro shops to include Robert Trent Jones, Fazio, and Hills
  • Other duties as assigned
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