Merchandise Opportunities

Universal OrlandoOrlando, FL
Onsite

About The Position

Universal Orlando Resort is seeking enthusiastic team players for Merchandise Opportunities. These roles involve generating revenue through sales transactions in a fast-paced, immersive themed environment, positively impacting guest experiences by selling exciting products, and ensuring merchandise is show-ready. The positions require comfort working late nights, the ability to stand for long periods, lift between 30-50 pounds, and potentially work outdoors in various weather conditions. Team members will also handle cash transactions, use cleaning chemicals, and actively participate in Environmental, Health & Safety responsibilities.

Requirements

  • Comfortable working late nights
  • Ability to stand for long periods of time.
  • Ability to lift and or move between 30 and 50 pounds.
  • Working outdoors in all weather conditions (select positions).
  • Maintaining a clean work environment with use of cleaning chemicals.
  • Handling cash in sales transactions.
  • The ability to understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • The ability to perform other duties as assigned.

Responsibilities

  • Provides an interactive guest experience through the utilization of suggestive sales techniques and product demonstrations in a positive and outgoing manner.
  • Processes merchandise sales and returns using cash register; Wraps and bags merchandise; Handles cash, credit card transactions, travelers’ checks and discounts.
  • Stocks and retrieves merchandise and supplies.
  • Maintains sales floor or carts appearance standards by cleaning floor surface, dusting counters and displays using cloths, brooms, brushes and/or cleaning agents.
  • Monitor stock levels and keep management informed to ensure appropriate inventory count.
  • Receive and process shipments from warehouse delivery, vendors, and transfer locations.
  • Stock assigned locations, ensuring appearance standards.
  • Maintain stockrooms in a clean and organized fashion, partnering with management as needed.
  • Assist on sales floor to ensure positive guest experience.
  • Process damaged product, conduct year-end inventories, and periodic cycle counts to ensure accurate levels.
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