Merchandise Manager-Full Time

Five Below • Dickson City, PA

1d • Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stocking, merchandising, and store operations at Five Below. The role ensures new stock is efficiently organized and moved to the sales floor, store displays and signage are accurate and aligned with corporate guidelines, and promotional and seasonal updates are executed. The manager may lead store opening and closing procedures and act as Manager on Duty, taking responsibility for store operations, associate management, customer service, and urgent issues. The role also supports associate onboarding and training, helps drive sales and control expenses, and ensures execution of the company’s Inventory Integrity process. The position requires a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Must be at least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
• Ability to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts, and travel as required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Frequently ascend and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Frequently move across the sales floor and between the sales floor and stock room to assist customers and retrieve or put away merchandise.
• Remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are efficiently placed on the sales floor.
• Manage setup and maintenance of displays and ensure signage and promotions are accurate and follow corporate guidelines for resets and seasonal updates.
• Manage store opening and closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
• Help oversee daily associate activities and ensure effective performance and excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED