Merchandise Manager

Ulta Beauty, Inc. • Annapolis, MD

2d

About The Position

The Merchandise Manager (MM) leads through Ulta Beauty’s mission, vision, and values and contributes to a high-performing team that delivers store sales growth. Reporting to the Operations Manager, the MM guides Task Associates and supports retail-store operations, including shipment, replenishment, omnichannel, price changes, and markdowns. The role focuses on performance, people, and process: achieving sales and inventory results and operational compliance; training and developing associates; and executing standard operating procedures and compliance standards. It calls for a passion for operational excellence, a drive for results, and the ability to lead effectively through unforeseen complexity.

The MM supports store performance by managing workload and payroll needs, reviewing operational and financial results, and helping deliver guest service and sales. The role also attracts and develops talent, fosters an inclusive and engaged team, and ensures adherence to company policies, safety, inventory-control, cash-management, and loss-prevention standards. The position requires a flexible full-time schedule, including days, evenings, weekends, and holidays; shifts may begin at 5:00 a.m., and Sunday and Monday availability is required.

The pay range is $20.00–$29.00 per hour, with the opportunity for eligible associates to earn additional compensation under the company bonus plan. Exact pay depends on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.

Requirements

• 1–2+ years of fast-paced retail management or other relevant work experience.
• Financial-management experience, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Retail-management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change; building collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Work a flexible full-time schedule that includes days, evenings, weekends, and holidays.
• Availability for shifts beginning at 5:00 a.m. and shifts on Sundays and Mondays.
• Physical ability to remain mobile throughout the store; frequently bend, pull, push, crouch, stoop, reach, and twist; coordinate and manipulate objects; and frequently lift or move up to 40 pounds.
• Frequent use of a computer, telephonic devices, and related office supplies.

Nice To Haves

• High school diploma preferred.

Responsibilities

• Promote accountability for store goals related to retail and service sales, guest loyalty, payroll, omnichannel, and retail shrink.
• Drive profitability through operational excellence, sales growth, and expense control.
• Use store forecasts and payroll budgets to support scheduling, communicate staffing needs to the General Manager, and complete workload on time and within budget.
• Review and respond to financial and operational reporting, store visits, and audit results.
• Use company programs, tools, and resources to improve store results.
• Perform makeup applications, skincare analyses, and product demonstrations for guests.
• Stay informed about industry trends, products, services, ingredients, and benefits to better serve guests.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team; foster collaboration, communication, inclusion, engagement, and associate development.
• Train, coach, provide individualized feedback, support succession planning and development plans, and participate in ongoing professional training.
• Model operational excellence, set priorities, share best practices, and support the team.
• Execute the Guest Engagement Leader program through business ownership, coaching, and leadership of a helpful guest experience.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use scheduling and task-management tools to adjust schedules, manage attendance, prioritize work, and execute store tasks.
• Ensure execution of shipment, replenishment, omnichannel, price changes, markdowns, resets, pricing updates, inventory tasks, cleaning, and other store workload.
• Protect company assets and minimize loss through workplace safety, inventory control, cash management, and loss-prevention standards.
• Perform daily inventory-control processes, including handling known theft, damages, hazardous waste, inventory adjustments, and product returns; complete theft reporting as needed.
• Support adoption of company initiatives and technology, communicate expectations, and ensure store tasks are completed.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive conditions to field leadership.

Benefits

• Paid time off for eligible full-time positions.
• Health insurance for eligible full-time positions.
• Dental insurance for eligible full-time positions.
• Vision insurance for eligible full-time positions.
• Life insurance for eligible full-time positions.
• Disability benefits for eligible full-time positions.
• Opportunity for eligible associates to earn additional compensation under the company bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed