Merchandise Coordinator

The TJX Companies, Inc.•Austell, GA

8d•Onsite

About The Position

The Merchandise Coordinator at TJX Companies is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. This role is crucial for maintaining an excellent customer experience by engaging with customers and keeping the store clean and organized. The coordinator acts as a role model for exceptional customer service, fosters a culture of honesty and integrity, and maintains confidentiality. They orchestrate truck deliveries, prioritize merchandise processing to the sales floor, and train and mentor Associates on merchandising and processing principles. The position involves ensuring merchandise is properly tagged, hung, secured, and coded, and communicating with the Coordinator on Duty for efficient goods flow. The Merchandise Coordinator monitors team productivity, coaches as necessary, organizes back stock, and upholds merchandising philosophy and signage standards. They also ensure compliance with recycling and hazardous waste programs, communicate effectively with management, provide and accept feedback, partner on Associate training, ensure adherence to labor laws and policies, promote credit and loyalty programs, support shrink reduction goals, and promote safety awareness.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail and 6 months of leadership experience

Responsibilities

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Role models exceptional customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
Trains and mentors Associates on established merchandising and processing principles
Ensures merchandise is properly tagged, hung, secured, and coded
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
Monitors productivity of team and coaches as necessary
Organizes and rotates back stock for easy replenishment
Maintains and upholds merchandising philosophy and signage standards
Maintains all organizational, cleanliness and recovery standards for the backroom area
Ensures compliance with recycling and, where applicable, hazardous waste programs
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned