Merchandise Coordinator

The TJX Companies, Inc.•Conroe, TX

1d•Onsite

About The Position

At TJX Companies, the Merchandise Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. This role is crucial for maintaining an excellent customer experience by engaging with customers and keeping the store clean and organized. The coordinator acts as a role model for exceptional customer service, fosters a culture of honesty and integrity, and maintains confidentiality. Key duties include orchestrating truck deliveries, prioritizing merchandise processing to the sales floor, and training and mentoring Associates on merchandising principles. The coordinator also ensures merchandise is properly tagged, hung, secured, and coded, communicates with the Coordinator on Duty for efficient goods flow, and monitors team productivity, providing coaching as needed. They are also responsible for organizing and rotating back stock, upholding merchandising philosophy and signage standards, and maintaining cleanliness and recovery in the backroom. Compliance with recycling and hazardous waste programs, effective communication with management, and supporting store shrink reduction goals are also part of the role. The position requires promoting credit and loyalty programs, ensuring adherence to labor laws and policies, and promoting safety awareness.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Responsible for executing receiving and merchandising standards.
Ensuring Associates are processing efficiently and effectively, and working as a team.
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Role models exceptional customer service.
Creates a positive internal and external customer experience.
Promotes a culture of honesty and integrity; maintains confidentiality.
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor.
Trains and mentors Associates on established merchandising and processing principles.
Ensures merchandise is properly tagged, hung, secured, and coded.
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed.
Monitors productivity of team and coaches as necessary.
Organizes and rotates back stock for easy replenishment.
Maintains and upholds merchandising philosophy and signage standards.
Maintains all organizational, cleanliness and recovery standards for the backroom area.
Ensures compliance with recycling and, where applicable, hazardous waste programs.
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
Provides and accepts recognition and constructive feedback.
Partners with Management on Associate training needs to increase effectiveness.
Ensures adherence to all labor laws, policies, and procedures.
Promotes credit and loyalty programs.
Supports and participates in store shrink reduction goals and programs.
Promotes safety awareness and maintains a safe environment.
Other duties as assigned.