Merchandise Controller

The TJX Companies, Inc.•Woburn, MA

1d•Onsite

About The Position

The Merchandise Controller acts as a crucial liaison between the Distribution Centers and the Home Office Merchandising Department at TJX Companies. This role is responsible for ensuring that all merchandise effectively meets purchase order specifications and company value requirements, including fashion, quality, brand, and appropriate seasonal relevance for serviced zones. The Controller proactively addresses vendor compliance issues related to packing, ticketing, and shipping, and ensures merchandise is correctly valued and priced according to company standards (20-60% off comparable prices). Key responsibilities also include maintaining a balanced mix of color, size, style, and quantity during the packing process, ensuring legal compliance for fiber content, labeling, care, and country of origin, and verifying the appropriateness of logos and hangtags. The position involves identifying and communicating issues like poor size breaks, evaluating un-ordered merchandise for description and retail assignment, and possessing in-depth knowledge of merchandise technical terms and quality standards. Furthermore, the Merchandise Controller is tasked with problem-solving using DC and Merchandise systems, collaborating with various internal resources to resolve issues, and managing damaged merchandise, RTVs, LPRs, and overages/shortages to minimize shrink and maximize profit. The role requires building and maintaining effective working relationships across different levels of the organization.

Requirements

Possesses an in-depth knowledge of merchandise technical terms, fabrications and Marmaxx standards relating to quality and size requirements.
Develops and applies in-depth understanding of all DC and Merchandise systems to effectively problem solve.

Responsibilities

Ensures merchandise meets purchase order specifications.
Ensures that merchandise is seasonally appropriate for zones serviced by their facility.
Proactively addresses Vendor Compliance issues and opportunities in the way Vendors pack, ticket and ship merchandise.
Ensures that the merchandise is of the correct value to our customers in terms of fashion, quality, price and brand.
Challenges Marmaxx retail price and ensures that "comparable at price" on ticket reflects the company standard of 20-60% off.
Ensures balanced mix of color, size, style and quantity in the lay-up through packing process by adhering to company shipping philosophy.
Ensures merchandise meets fiber content, labeling, care and country of origin legal requirements.
Ensures appropriateness of logos, graphics, hangtags and merchandise to our stores.
Identifies poor size breaks and communicates to Planning to adjust pack size.
Evaluates merchandise not ordered and assigns appropriate description and retail.
Possesses an in-depth knowledge of merchandise technical terms, fabrications and Marmaxx standards relating to quality and size requirements.
Creates/maintains problem status logs to ensure special handling of problem orders.
Develops and applies in-depth understanding of all DC and Merchandise systems to effectively problem solve.
Partners/collaborates with all appropriate resources in the DC and Home Office to resolve issues in a timely manner.
Builds and maintains effective working relationships with hourly associates, DC management and P&A.
Understands impact vs. intent and adjusts communication style to achieve optimal outcome.
Comprehends the implication of their actions to the company's bottom line as it relates to shrink and profit.
Ensures that damaged/problem merchandise and RTVs are identified and processed according to established guidelines.
Ensures proper handling and timely execution of LPRs.
Collaborates with operations to resolve issues centered on overages/shortages.
Identifies and communicates proper receiving, handling and routing of other DCs' merchandise.

Benefits

Associate discount
Employee Assistance Program (EAP)
smoking cessation support
bereavement leave
401(k) Associate contributions
credit union
cell phone discounts
401(k) match (for those who meet certain service or hours requirements)
medical (for those who meet certain service or hours requirements)
dental (for those who meet certain service or hours requirements)
vision (for those who meet certain service or hours requirements)
life insurance (for those who meet certain service or hours requirements)
disability coverage (for those who meet certain service or hours requirements)
paid parental leave (for those who meet certain service or hours requirements)
paid holidays/vacation/sick (for those who meet certain service or hours requirements)
scholarship program (for those who meet certain service or hours requirements)
competitive salary and benefits package