About The Position

Founded in 2008, Legends’ operating divisions worldwide include Global Partnerships, Global Sales, Hospitality, Global Merchandise, Global Technology Solutions, Attractions, and Growth Enterprises, offering clients and partners a 360-degree data and analytics fueled service solution platform. Legends works with marquee clients across professional sports, collegiate, attractions, entertainment, and conventions and leisure, aiming to design, plan, and realize exceptional experiences. Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans, offering the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce, and pop-up operations, Legends sets the standard for a unique shopping experience, creating a customized inventory portfolio for each property. Legends at the Indianapolis Motor Speedway serves race fans during major events like the Indianapolis 500, operating 65 Gift Shops. The Merchandise Associate role is responsible for creating the ultimate fan experience by providing legendary customer service, excellent merchandise display, and attention to detail in an environment unlike any other sporting event worldwide. The ideal candidate has a passion for retail, an outgoing personality, loves to sell, enjoys working in teams, and strives to create relationships with fans.

Requirements

  • Honesty and integrity in all actions and language
  • Must be able to take constructive feedback & make necessary changes
  • Excellent customer service and selling skills
  • Be willing to work extended hours on event days
  • Must be able to work weekends & overtime as needed
  • High school graduate, GED, or equivalent experience in comparable company
  • Accuracy in open & close procedures
  • Able to lift 50lbs and stand for long periods of time
  • Innovative & self-starter, who can work independently and as part of a team
  • 35-40+ hours weekly
  • Be able to work outside in the elements

Nice To Haves

  • Merchandising skills a plus

Responsibilities

  • Provide an exciting, positive, and fun environment for our diverse team & fan base
  • Greet guests & ascertain their interest, so you may make sales recommendations
  • Excellent accuracy when using POS systems
  • Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
  • Present merchandise to increase sale with add on items
  • Must be able to describe merchandise features, benefits, and explain use
  • Keep current on promotions & sales in store: and events at the speedway
  • Maintain inventory, merchandise placement, and accurate counts
  • Assist in inventory
  • Continually increase knowledge of product, facility, and all events held at IMS
  • Other duties as assigned by supervisor
  • Must be able to read & implement plan-o-grams
  • Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
  • Flexibility in Duties & responsibilities as needed in other areas
  • Assist with Set-Up and Tear Down Assigned locations
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training

Benefits

  • Competitive salary, commensurate with experience
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid vacation
  • 401k plan
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