Seasonal Merchandise Associate

The TJX Companies, Inc.•Brick, NJ

1d•Onsite

About The Position

At TJX Companies, the Seasonal Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. This role adheres to all operational, merchandise, and loss prevention standards. Associates may be cross-trained to work in multiple areas of the store to support business needs. TJX is a Fortune 100 company and the world’s leading off-price retailer, operating across four global Home Offices, Distribution Centers, and Retail Stores including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. The company fosters a vibrant team, embraces diversity, promotes collaboration, and prioritizes employee development, offering abundant opportunities to learn, thrive, and make an impact. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law, and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors

Nice To Haves

Retail customer experience preferred

Responsibilities

Delivering a highly satisfied customer experience proven by engaging and interacting with all customers
Embodying customer experience principles and philosophy
Maintaining a clean and organized store environment
Adhering to all operational, merchandise, and loss prevention standards
May be cross-trained to work in multiple areas of the store in order to support the needs of the business
Role modeling established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor
Participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned