Merchandise Associate

TJX • Ponce, PR

1d • Onsite

About The Position

The Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment. The associate follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture and upholds established customer-service, merchandising, safety, and store-recovery practices.

The position is at TJ Maxx Store 1255 in Ponce, Puerto Rico. Starting pay is USD $12.25 to $12.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits are subject to applicable plan terms and may change. Some benefits require meeting service or hours requirements.

Requirements

• Excellent customer-service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers and embodying customer experience principles.
• Role-model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining and cleaning the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child-care discounts
• Cell-phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match, for those meeting service or hours requirements
• Medical insurance, for those meeting service or hours requirements
• Dental insurance, for those meeting service or hours requirements
• Vision insurance, for those meeting service or hours requirements
• Health savings account (HSA), for those meeting service or hours requirements
• Health care flexible spending account (FSA), for those meeting service or hours requirements
• Life insurance, for those meeting service or hours requirements
• Short- and long-term disability, for those meeting service or hours requirements
• Paid parental leave, for those meeting service or hours requirements
• Paid holidays, vacation, and sick time, for those meeting service or hours requirements
• Auto and home insurance discounts, for those meeting service or hours requirements
• Scholarship program, for those meeting service or hours requirements
• Adoption assistance, for those meeting service or hours requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed