Merchandise Associate Nights and Weekends

TJX•Rochester, MI

2d•Onsite

About The Position

The Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The associate adheres to operational, merchandise, loss prevention, safety, and labor standards, and may be cross-trained in multiple store areas to support business needs. The role includes customer service and checkout tasks, merchandising and sales-floor preparation, store recovery, and participation in shrink-reduction and safety programs. The associate supports a positive store culture through honesty, integrity, and respect, and provides and accepts recognition and constructive feedback. Other duties may be assigned. The position is at Marshalls Store 0235, 1154 S Rochester Road, Rochester, Michigan, and has a starting pay range of USD $14.25 to $14.75 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Engage and interact with customers to deliver a highly satisfied customer experience and model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, procedures, operational standards, merchandise standards, and loss prevention standards.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Work in multiple store areas if cross-trained to support business needs.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical insurance for associates meeting service or hours requirements
Dental insurance for associates meeting service or hours requirements
Vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick leave for associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance