Merchandise Assistant
About The Position
The Merchandise Assistant manages the sample lifecycle from request through receipt, tracking, organization, and distribution. The role supports Product Development, Design, Merchandising, Marketing, Sales, and QA teams by ensuring samples arrive on time, are accurately labeled, and are available for fittings, reviews, photo shoots, and sales needs. The position also supports sales and trend analysis, reporting, vendor coordination, sample-room organization, shipping logistics, and sample-related documentation. This is a salaried, full-time, on-site position at Born Primitive’s Virginia Beach headquarters. Success is measured by results, and the role requires flexibility to meet business needs.
Responsibilities
- Manage inbound and outbound proto, fit, SMS, PPS, TOP, and marketing sample traffic.
- Maintain sample logs and track sample status, location, and deadlines in PLM or sample management tools.
- Inspect incoming samples for accuracy, quality, and alignment with request specifications.
- Tag, organize, and store samples in an easy-to-retrieve system.
- Coordinate sample needs across Product Development, Design, Merchandising, Marketing, and Sales.
- Prepare samples for fittings, design reviews, line reviews, and seasonal assortment meetings.
- Organize samples for photo shoots, influencer sends, and press kits.
- Manage sample check-in and check-out for internal teams and external partners.
- Assist with sales-data analysis to identify opportunities, best sellers, and slow movers.
- Maintain weekly reporting dashboards and product trackers.
- Support competitive research and trend analysis for merchandising decisions.
- Communicate sample ETAs, delays, and issues with vendors and factories.
- Follow up on missing, late, or incorrect samples and escalate concerns proactively.
- Track sample comments and approvals and relay them to the appropriate teams.
- Maintain a clean, organized sample room and support seasonal transitions.
- Assist with seasonal sample archiving, donation, or disposal according to company guidelines.
- Prepare sample boxes and manage shipping logistics, including packaging, labeling, and documentation.
- Upload photos, measurements, and sample details into PLM or tracking systems.
- Support sample-related reporting for leadership and cross-functional teams.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
