PT Merch manager

Michaels•La Habra, CA

2d•Onsite

About The Position

The Merch Manager is responsible for leading and supporting inventory management and merchandising standards within the store. This role ensures the store is well-merchandised and stocked to provide a positive shopping experience for customers. The Merch Manager also assists customers in finding products and delivers friendly customer service.

Requirements

Retail merchandising and customer service experience preferred.

Responsibilities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s.
Manage, execute and support the planogram process (POG’s) to standard.
Manage, execute and support the AD set processes.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Maintain seasonal sets and the feature space to our visual merchandising standards.
Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.
Cross trained in Custom Framing selling and production.
Other duties as assigned.